Japanese-Speaking Clinic Front Desk Specialist

KINGFISHER RECRUITMENT (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare clinic in Singapore is looking for a friendly and professional Customer Relation - Receptionist. You will be responsible for providing excellent customer service to Japanese-speaking patients, managing front-desk operations, and assisting with administrative duties. Candidates should possess at least 3 years of experience in customer support and must be fluent in Japanese. This is a full-time position, suitable for those reliable and customer-oriented, with the possibility of weekend shifts.

Qualifications

• At least 3 years of similar experience in Customer Support/Relation.
• Fluent in Japanese (Native or JLPT N2/N1 level) to support Japanese patients.
• Prior experience in healthcare, hospitality, or front-desk roles is an advantage.

Responsibilities

• Provide warm and professional customer service to all patients.
• Handle patient registration and appointment scheduling.
• Assist with billing, payment collection, and insurance documentation.
• Manage front-desk operations including answering queries.

Skills

Fluent in Japanese

Good communication skills in English

Customer-service oriented

Proficient in basic computer applications

Tools

Microsoft Office

Scheduling systems

Job description

A healthcare clinic in Singapore is looking for a friendly and professional Customer Relation - Receptionist. You will be responsible for providing excellent customer service to Japanese-speaking patients, managing front-desk operations, and assisting with administrative duties. Candidates should possess at least 3 years of experience in customer support and must be fluent in Japanese. This is a full-time position, suitable for those reliable and customer-oriented, with the possibility of weekend shifts.