Customer Service Officer @ Clementi (FMCG Industry) - SM09

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory company in Singapore is seeking a Customer Service Officer to assist with order placements and maintain customer accounts. The role requires a minimum of 1 year experience and proficiency with AutoCount software. You will manage customer interactions and ensure orderly records. The position offers a salary range of $2000 - $2200 and a supportive work environment, with working hours from Monday to Friday and alternative Saturdays.

Qualifications

• Minimum 1 year of relevant working experience.
• Ability to multi-task and prioritize workload.

Responsibilities

• Assist with placement of orders via phone, email, mail or fax.
• Keep records of customer interactions and process customer accounts.
• Open and maintain customer accounts by recording information.

Skills

Customer account management

Order processing

Multi-tasking

Communication skills

Education

Secondary School/ O Level or equivalent

Tools

AutoCount software

Job description

Customer Service Officer

Basic Salary: $2000 - $2200
Working hours: Mon - Fri: 8am-5pm, Alt Sat: 8am to 12pm
Working Location: Clementi

Responsibilities

• Assist with placement of orders via phone, email, mail or fax
• Keep records of customer interactions, process customer accounts, and file documents
• Open and maintain customer accounts by recording account information
• Versed with AutoCount software, for invoicing and back-of-house logistics management between Sales and Warehousing teams
• Ability to multi-task and prioritize workload and adapt to changing procedures and processes.
• Any other ad-hoc duties assigned as and when required by superior

Requirements

• Secondary School/ O Level or any equivalent
• Min 1 year of relevant working experience

WhatsApp: https://wa.me/6591044149 (Shermaine)
Siah Sze Ming Reg No: R24125414
The Supreme HR Advisory Pte LtdEANo:14C7279