Service Crew (Full Time)

RITZ APPLE STRUDEL PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A café establishment in Singapore is looking for a Customer Service staff member. The role requires greeting customers, taking orders, and maintaining a clean environment. You will also handle inquiries, process payments, and promote menu items. Ideal candidates should have good English skills, a positive attitude, and enjoy working in a fast-paced setting. Flexibility for shifts, including weekends and public holidays, is required. Benefits include staff discounts and medical coverage.

Benefits

Staff Discount

Medical coverage

Qualifications

• Good command of English (written and spoken)
• Positive attitude and ability to work under pressure
• Good team player and self-motivated
• Flexibility in working shifts, including weekends & Public Holidays
• Flexibility in working shifts, including weekends & Public Holidays.

Responsibilities

• Greeting customers and taking orders in a friendly manner
• Handling customer inquiries and concerns professionally
• Serving food and beverages promptly and accurately
• Maintaining a clean and organized showcase display
• Handling payment transactions accurately
• Staying informed about menu items and promotions

Skills

Good command of English

Communication skills

Positive attitude

Ability to work under pressure

Team player

Job description

Job Description

Customer Service:

• Greeting customers, taking orders, and providing menu recommendations in a friendly & efficient manner.
• Handling customer inquiries, concerns, and feedback with professionalism and efficiency.

Order Processing: Serving food and beverages promptly and accurately, ensuring customer satisfaction.

Cleanliness:

• Maintaining a clean and organized showcase display to appeal to customers
• Adhering to food safety and hygiene standards.

Payment Processing: Handling and process payment transactions accurately.

Product Knowledge: Staying informed about the menu items, including ingredients and preparation methods.

Upselling and Promotion: Recommending additional items or promotions to enhance the customer experience, upselling to increase revenue.

Requirements

• Good command of English (written and spoken) & communication skills.
• Positive attitude and ability to work under pressure and fast-paced environment.
• Good team player and self-motivated.
• With or without experiences are welcome to apply.
• Flexibility in working shifts, including weekends & Public Holidays
• Staff Discount & Medical coverage included