SUPERVISOR

S.M.H FAMILY FOOD & CATERING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A catering and restaurant service provider in Singapore is seeking a Supervisor for Restaurant and Catering. The role includes overseeing staff, ensuring compliance with food safety standards, and addressing customer concerns. Ideal candidates should have supervisory experience in the F&B sector, strong management and organizational skills, and the ability to work in a dynamic environment. This position promises an engaging work atmosphere and opportunities for career growth.

Qualifications

• Proven experience working as a supervisor in the F&B industry.
• Ability to work in a fast-paced environment.
• Ability to stand for extended periods.

Responsibilities

• Supervise the restaurant staff's work schedules.
• Conduct regular inspections of the restaurant kitchen.
• Oversee food preparation, presentation, and storage.
• Monitor inventory and ensure food supplies are adequately stocked.
• Resolve customer complaints professionally.

Skills

Strong management skills

Effective communication skills

Exceptional customer service skills

Excellent organizational skills

Job description

SUPERVISOR FOR RESTAURANT AND CATERING

Overseeing the staff for the smooth running of the Restaurant. Assisting the HR team as well as the Restaurant Manager in the hiring process. Training new employees as per their abilities and skills. Maintaining a strong relationship with suppliers and vendors.

Supervisor Responsibilities:

• Supervising the restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

Senior Supervisor Requirements:

• Proven experience working as a supervisor in the F&B
• The ability to work in a fast-paced environment.
• The ability to stand for extended periods.
• Strong management skills.
• Excellent organizational skills.
• Effective communication skills.
• Exceptional customer service skills.
• Must need Some Cook experiences also