F&B Executive - North Indian Restaurant (GCW)

MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A prominent hospitality company in Singapore is seeking a dedicated restaurant supervisor to oversee daily operations and ensure excellent service quality. Responsibilities include managing guest relations, ensuring team members are knowledgeable of the menu, and maintaining cleanliness standards. Candidates should have experience in Indian cuisine and strong communication skills to handle challenging situations professionally, enhancing the overall guest experience.

Qualifications

• Experience working in an Indian restaurant.
• Hotel experience is preferred.
• Able to handle challenging situations professionally.

Responsibilities

• Ensure all team members are familiar with the menu and service procedures.
• Oversee daily operations of the outlet.
• Manage guest relations and feedback concerning food and services.

Skills

Strong knowledge of Indian cuisine

Excellent communications skills

Customer service orientation

Job description

Job Description:

• Ensure all team members in the restaurants are familiar with the restaurant’s menu and service procedures.
• Ensure that the set-up of tables in the restaurant is as per the standards required for each meal period and as set in the Restaurant operating policy.
• Assist in the supervision of the daily operations of the outlet.
• Assist the cashiering duties and reservations.
• Assist with the rostering of manpower.
• Establish rapport with guests, build guest profiles and extend them with the optimum service possible.
• Manage guest relations and handle feedback concerning food and services.
• To have full understanding and knowledge of all items that are offered on the menu & beverage list.
• Manage guest relations and handle complaints or feedback concerning food and services.
• Maintain standards of service and cleanliness in the restaurant.
• Assist the Restaurant Manager with necessary administrative duties.
• Any ad hoc duties as assigned by the Restaurant Manager.

Job Requirement :

• Experience working in an Indian restaurant
• Strong knowledge of Indian cuisine
• Hotel experience is preferred
• Excellent communications skills
• Customer service oriented and able to handle challenging situations professionally
• WSQ Follow Food & Beverage Safety and Hygiene Policies or other relevant Workforce Skills Qualifications (WSQ)