puestos de Customer Service en Singapur

JOB DESCRIPTION

Position: Client Support Executive

Company: PURE International (Singapore) Pte Ltd

Location: Singapore

Report to: Head of Memberships and Client Experience

Responsibilities:

· Attend to email enquiries on Zohodesk, requests and feedback within SLA

· Responsible for membership administration such as processing suspension and reactivation of accounts, and termination of accounts

· Review and execute members’ requests such as transfer of membership, issuance of membership passes, processing of refunds and other account-related matters

· Work closely with various departments, namely Sales, Operations and Finance teams to resolve members’ enquiries or requests pertaining to account matters

· Other administrative duties assigned on ad-hoc basis

Requirements:

· Minimum Diploma in any discipline with strong customer service background

· Fresh graduates are welcomed to apply

· Good oral and written communication skills in English

· Able to multi-task, is detailed-oriented and resourceful

· Excellent organizational and time management skills