Customer Care Receptionist

DENTALPLUS CLINIC PTE. LTD.; Singapore; On-site; SGD 24,000 - 30,000; Full time

Job summary

A leading dental clinic in Singapore is seeking a receptionist to provide excellent patient care and administrative support. Responsibilities include greeting clients, managing appointments, and ensuring clinic operations run smoothly. The ideal candidate will hold a diploma, possess strong communication skills, and be open to learning, making this role suitable for fresh graduates seeking career growth in a supportive environment.

Benefits

Work-life balance - 5-day work week with no night shifts

Annual leave

Medical and dental benefits

Premium Corporate Wellness membership privileges

Located near MRT station

Career growth with structured training opportunities

Qualifications

• Experience in customer service or reception duties preferred.
• Willingness to learn from applicants with no experience in dental clinic operations.
• Fresh graduates are welcome to apply.

Responsibilities

• Perform receptionist tasks including scheduling appointments and handling queries.
• Maintain a high degree of patient care.
• Manage office supplies and ensure smooth clinic operations.

Skills

Communication skills

Education

Minimum Diploma

Job description

Roles & Responsibilities:

• Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
• Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
• Manage office supplies such as dental products, stationery, equipment and furniture.
• Ensure clinic operations run smoothly. Liaise with appropriate vendors/departments to resolve any issues.
• Submit dental claims via CHAS, Medisave and Dental Insurance portals.
• Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.

Requirements:

• Minimum Diploma
• Experience in customer service or reception duties (preferred)
• Possess good communication skills
• Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
• Fresh graduates are welcome to apply
• Must be able to work on at least one weekend (Sat or Sun)

Benefits:

• Work-life balance - 5-day work week with no night shifts
• Annual leave
• Medical and dental benefits
• Premium Corporate Wellness membership privileges
• Located near MRT station
• Career growth with structured training opportunities