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A leading company seeks an operational support role for coordinating document processes and customer service in a fast-paced environment. Responsibilities include customer interactions through various communication channels and scheduling logistics for product deliveries.
Benefits Summary:
Responsibilities:
· Coordinate documentation processes in collaboration with the sales team.
· Provide responsive customer service support through phone, email, and WhatsApp.
· Schedule product deliveries with end-users and in-house delivery personnel.
· Assist walk-in customers with IT equipment collection.
· Process payments received from end-users.
· Send daily delivery reminders to end-users to ensure timely receipt.
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