Campaign Ambassador Supervisor (PART-TIME)

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading company in personnel services is seeking a Ground Ambassadors Supervisor to oversee a team of 22 ambassadors. Responsibilities include managing duty rosters, training staff, and reporting on operations. The ideal candidate will have significant supervisory experience in customer service, strong leadership abilities, and a passion for team development.

Qualifications

• Minimum 2 years of supervisory experience in customer service or public engagement.
• Strong leadership and team management skills.
• Experience in staff training and development.

Responsibilities

• Supervise and mentor a team of 22 Ground Ambassadors.
• Create and manage weekly duty rosters.
• Conduct training sessions for new ambassadors.

Skills

Leadership

Team management

Training and development

Customer service

Job description

Job Scope:

•Supervise and mentor a team of 22 Ground Ambassadors

•Create and manage weekly duty rosters across multiple locations

•Conduct training sessions for new ambassadors

•Monitor ambassador performance and provide regular feedback

•Handle escalated issues from ground ambassadors or members of the public

•Compile weekly reports on ground operations, including visitor statistics and feedback

Working Arrangement:

Contract Duration: 3 Months

Salary: $2390/Month

Working Hours:

3-4 Working Days/Week, 7-8 Hours/Day

Based on assigned centre's operating hours (10am - 6pm/9am - 6pm)

Requirements:

•Minimum 2 years of supervisory experience in customer service or public engagement

•Strong leadership and team management skills

•Experience in staff training and development

EA License No: 96C4864

Reg. No.: R24121728 EUNICE WOO JING QI