Technician jobs in Malaysia
Technician (Mobile & Laptop repair)
Machines Sdn Bhd
Site Technician: Water & Waste Systems
Veolia
ELV & CCTV Technician for High‑Security Projects
Itmax System Berhad
Production Line Leader (Technician)
Menicon Malaysia Sdn Bhd
Civil Technician (Facility Management)
Vfive Group
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BBSB Holdings
Lighting & Electrical Technician — Install, Maintain, Commission
Sanli M&E Engineering Pte Ltd
Process Integration & Yield Technician – Defect Monitoring
Prosple
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Jobstreet Malaysia
Mechanical & Electrical Technician
Intercontinental Specialty Fats Sdn Bhd (Isf)
Senior Technician: Precision Assembly & Optical Alignment
Coherent Corp.
Instrument Engineer / Technician
Acads Engineering (M) Sdn Bhd
Automotive Technician: Grow to Senior & Specialist Roles
PROTON AG AUTOWORLD SDN BHD
Fiberglass Boat Technician: Build, Repair & Laminate Hulls
Straits Perkasa Services
Facility Civil Technician: Build & Maintain Spaces
Vfive Group
Poultry Sexing Technician — Training & Quality
Cabin Premier GPS Farm Sdn. Bhd.
Lead ACMV Field Technician — Health Insurance
Bio Exquisite Engineering Sdn Bhd
TECHNICIAN (SOLAR)
Micro Energy Holdings
Lift & Escalator Technician
Mitsubishi Elevator
Fire Protection Technician/Supervisor - Install & Maintain
Rehan Advanced Technology Sdn Bhd
Technician (Mobile & Laptop repair)
Job summary
A technology service provider in Johor Bahru is seeking candidates for a customer service role focusing on technical support for iOS/MAC products. Ideal candidates will have at least an SPM qualification and experience in sales and service, as well as troubleshooting skills. Responsibilities include diagnosing hardware/software issues, providing customer assistance, and maintaining tools used for service. The company offers training, insurance coverage, and medical claims to support staff development.
Benefits
Qualifications
- Minimum SPM qualification with experience in sales & service.
- Able to communicate in English and Bahasa Malaysia.
- Proficient in computer hardware/software troubleshooting.
Responsibilities
- Diagnose and resolve customers' iOS/MAC hardware and software issues.
- Provide technical support and troubleshooting assistance.
- Maintain the condition of tools and equipment used for servicing.
Skills
Education
Tools
- Minimum SPM qualification with experience in sales & service.
- Able to speak in English and Bahasa Malaysia
- Great communication and interpersonal skill.
- Team Player, also able to work independently with minimum supervision.
- Proficient in computer hardware/software trouble shooting, experience with IOS/MAC will be an added advantage.
- Good working attitude and working ethics.
- Must be able to work in rotation shifts, even in public holidays.
- Tech Savvy, sufficient knowledge on Apple Products.
- MAC/IOS Tech Certification is an added advantage.
- Diagnose and resolve customer’s iOS/MAC hardware and software issue.
- Provide technical support and troubleshooting assistant to customers.
- Strictly abides Service Excellence Values and Policies set by the company.
- Coordinate with Apple Authorities for service issues and claim processes.
- Build good rapport for the company by handling customer’s enquiry and requests carefully and competently.
- Maintain good condition of tools and equipment used for service purposes and keep working environment neat and clean.
- Make sure all documentation, reports and data input to RM & Others system are completed on daily basis.
- Assist other team members promptly when required.
- Training Provided
- Insurance Coverage
- Medical Claims
- Staff Purchase
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.