10,000+

Technical jobs in Malaysia

Bilingual Service Desk Analyst – Mandarin/English Support

DXC Technology

Selangor
On-site
MYR 100,000 - 150,000
6 days ago
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System Engineer

Mindmatics

Selangor
On-site
MYR 50,000 - 70,000
6 days ago
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Senior Production Executive (RBD)

Premium Vegetable Oils

Johor
On-site
MYR 80,000 - 120,000
6 days ago
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Data Center Engineer

Global Development Technology Sdn.Bhd.

Sepang
On-site
MYR 100,000 - 150,000
6 days ago
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Associate Director, Structural Engineering – Transportation

AECOM

Petaling Jaya
On-site
MYR 327,000 - 491,000
6 days ago
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Senior CNC Milling Machinist – Precision Parts, Mastercam

K-TOOL Engineering Sdn Bhd

Bayan Lepas
On-site
MYR 20,000 - 100,000
6 days ago
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Pre-Sales Engineer — Building Automation & Energy

Chin Yuan Metal & M Stud Industries

Iskandar Puteri
On-site
MYR 80,000 - 100,000
6 days ago
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Data Center Engineer - 24/7 On-Site Ops

Global Development Technology Sdn.Bhd.

Sepang
On-site
MYR 100,000 - 150,000
6 days ago
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Japanese-Speaking Service Desk Analyst

Abhidi Solution

Kuala Lumpur
On-site
MYR 48,000 - 72,000
6 days ago
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Knowles Apprentice Scheme

Knowles Electronics

Bayan Lepas
On-site
MYR 20,000 - 100,000
6 days ago
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System Analyst (Contract)

R.E.A.L Education Group Sdn Bhd

Kuala Lumpur
On-site
MYR 150,000 - 200,000
6 days ago
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Senior Dealer Operations Executive

Great Wall Motors

Kuala Lumpur
On-site
MYR 100,000 - 150,000
6 days ago
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Service Desk Analyst: Japanese Speaker

Abhidi Solution

Kuala Lumpur
On-site
MYR 48,000 - 72,000
6 days ago
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Operation Executive

Vertedge Resources Sdn Bhd

Kuala Lumpur
On-site
MYR 100,000 - 150,000
6 days ago
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Finance & NetSuite Business Analyst — Hybrid Role

PropertyGuru Group

Kuala Lumpur
Hybrid
MYR 150,000 - 200,000
6 days ago
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Senior Executive, Human Resources

FFM Berhad

Kuala Lumpur
On-site
MYR 100,000 - 150,000
6 days ago
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Part-Time AI & Robotics Tutor (Online + On-Site)

Creative Century Management

Puchong
Hybrid
MYR 100,000 - 150,000
6 days ago
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Desktop Engineer - On-site Support Across SG

J-Recruit

Kuala Lumpur
On-site
MYR 40,000 - 60,000
6 days ago
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JavaScript Developer (Multiple Levels)

Randstad

Kuala Lumpur
On-site
MYR 150,000 - 200,000
6 days ago
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Finance Associate – Accounts Payable

FPG Oleochemicals

Kuantan
On-site
MYR 40,000 - 60,000
6 days ago
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Generator & Auxiliary Systems Technician – Maintenance

Siemens Energy

Selangor
On-site
MYR 150,000 - 200,000
6 days ago
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Senior, Sales & Product Representative (Borneo)

East West Seed Co., Ltd.

Selangor
On-site
MYR 100,000 - 150,000
6 days ago
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SENIOR MANAGER/MANAGER (PROJECT MANAGEMENT & CORPORATE FINANCE)

KPJ Healthcare

Kuala Lumpur
On-site
MYR 120,000 - 180,000
6 days ago
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Customer Service Associate

WIRAWANG Sdn Bhd

Shah Alam
On-site
MYR 20,000 - 100,000
6 days ago
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TECHNICIAN

ASIA POSITIF SDN. BHD.

Kapar
On-site
MYR 20,000 - 100,000
6 days ago
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Bilingual Service Desk Analyst – Mandarin/English Support
DXC Technology
Selangor
On-site
MYR 100,000 - 150,000
Full time
7 days ago
Be an early applicant

Job summary

A leading IT services company is seeking a Service Desk Analyst who is fluent in Mandarin and English to log, validate, and diagnose customer issues. The ideal candidate should have a strong customer focus, experience in a technical support environment, and be flexible in adapting to a fast-paced work environment. Key responsibilities include resolving customer problems and managing call status updates while adhering to company policies and procedures.

Qualifications

  • Excellent verbal and written communication skills in Mandarin and English.
  • Ability to handle a fast-paced, high-pressure environment.
  • Ideally, previous experience in technical support or customer service.

Responsibilities

  • Log and validate customer contacts efficiently.
  • Resolve customer problems using the relevant tools and systems.
  • Provide regular updates to customers on call status.

Skills

Communication in Mandarin
Communication in English
Customer service experience
Technical aptitude
Time management skills
Job description
A leading IT services company is seeking a Service Desk Analyst who is fluent in Mandarin and English to log, validate, and diagnose customer issues. The ideal candidate should have a strong customer focus, experience in a technical support environment, and be flexible in adapting to a fast-paced work environment. Key responsibilities include resolving customer problems and managing call status updates while adhering to company policies and procedures.

* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.