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Job Opportunity – Well Testing Engineer/Drilling Fluid Specialist/Well Testing Supervisor/Senio[...]
EP Group of Companies
Kuala Lumpur
On-site
MYR 100,000 - 150,000
30+ days ago
Discover more opportunities than anywhere else. Find more jobs nowElectrical Supervisor @ KLIA Malaysia
Vanderlande Logistics Pte. Ltd. (Malaysia Branch)
Sepang
On-site
MYR 150,000 - 200,000
30+ days ago
VP, Team Lead, Data Analytics, WB | Kuala Lumpur, MY
United Overseas Bank
Kuala Lumpur
On-site
MYR 70,000 - 90,000
30+ days ago
Connect with headhunters to apply for similar jobsiOS Developer (Junior Specialist / Team Lead)
EPS Consultants
Kuala Lumpur
On-site
MYR 150,000 - 200,000
30+ days ago
MANUFACTURING TEAM LEADER V
TE Connectivity Corporation
Seberang Perai
On-site
MYR 40,000 - 60,000
30+ days ago
Customer Service Team Leader - (Global Business Services)
Kimberly Clark
Petaling Jaya
On-site
MYR 100,000 - 150,000
30+ days ago
Rotating Equipment Team Lead - Gran Morgu
SBM Offshore
Kuala Lumpur
On-site
MYR 80,000 - 110,000
30+ days ago
Technical Support Supervisor
EPS Consultants
Butterworth
On-site
MYR 30,000 - 45,000
Full time
30+ days ago
Job summary
An IT consulting firm located in Penang is seeking a technical support specialist to manage systems and network infrastructure. This role involves troubleshooting complex issues and maintaining security and compliance. Ideal candidates will have at least a diploma in IT and 3-5 years of relevant experience in handling systems and networks.
Qualifications
- 3-5 years of experience in a related field.
- Strong technical knowledge and networking capabilities.
- Ability to work under pressure.
Responsibilities
- Manage all installed systems and infrastructure.
- Maintain network security and system setup.
- Troubleshoot complex issues.
- Ensure compliance with project specifications.
Skills
Technical knowledge
Networking capabilities
Relationship management skills
Task prioritization
Team player
Education
Diploma/Post Graduate Diploma/Bachelor’s in Computer Science/IT
Job description
Job Description
- Managing and Supporting all installed systems and infrastructure of System
- Maintain Network Infrastructure and System Security, including system setup and network configuration.
- Maintain hardware inventory of all equipment including spare equipment and diagnostic tools.
- Troubleshoot complex issues, relating to installation, configuration and functional / technical support of the systems.
- Ensure system operations notifications and escalation procedures are accurately followed.
- Managing assigned projects and program components to deliver services in accordance with established objectives.
- Manage multiple jobs simultaneously and ensure all milestones and deadlines are meet.
- Managing and Preparing the reports and necessary documentation to customer or management if required .Manage work assignment and allocation for staff.
- Ensure team follows standard operating procedures for all operational functions.
- Provide support and guidance to staff. Provide 2nd and 3rd level support to Team Member.
- Design, configure, and install network equipment, Audio Video, Door Access, RFID & IoT and CCTV Systems. Perform all delegated tasks assigned by operation manager.
- Maintain and upgrade existing network equipment, Audio Video, Door Access and CCTV camera systems.
- Provide technical support to end users covering all hardware and systems related issues.
- Troubleshoot network equipment, Audio Video, Door Access, RFID & IoT and CCTV camera systems.
- Ensure that all project specifications are implemented in the technical solution and are compatible with the project's overall architecture including structured cabling.
- Identify any and all compliance issues with recommended resolution options.
- Responsible for solve any problems reported by customer and sends the necessary technicians to check and repair if necessary and test equipment to ensure they are in good and safe working conditions.
Requirements:
- Possess at least Diploma/post Graduate Diploma/ Bachelor’s Degree in Computer Science/Information Technology or equivalent
- At least 3-5 year(s) of working experience in the related field is required for this position
- Strong technical knowledge, strong networking capabilities and relationship management skills Ability to prioritize tasks and work under pressure and a strong team player.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.