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Service Operations Lead – Field & Quality Assurance
Résumé du poste
A leading pest management company in Shah Alam is seeking a dedicated individual to manage service staff and ensure quality service delivery. Responsibilities include planning schedules, training staff, and conducting quality assurance checks. The ideal candidate will have a diploma, strong communication skills, and the ability to manage a team effectively. This role offers an attractive salary package with comprehensive benefits.
Prestations
Qualifications
- Proven track record in managing staff.
- Willing to travel to client places.
- Possess a valid driving license.
Responsabilités
- Plan and manage service schedules.
- Train service staff to improve service quality.
- Conduct quality assurance checks.
- Prepare reports on team performance.
Connaissances
Formation
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.