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IP Resident Engineer
Job summary
A leading telecom company in Kuching is seeking an experienced IP Networking Engineer to handle troubleshooting and support for IP/MPLS networks. The role requires a minimum of 5 years in IP networking with expertise in IP transport networks. Responsibilities include diagnosing network issues, performing configuration for routers, and providing on-call support. A strong knowledge of routing protocols and telecom operations is essential. Local Malaysian applicants only.
Qualifications
- Minimum 5 years in IP networking or technical support.
- Proven expertise in IP transport networks.
- Experience with telecom carriers or ISPs.
Responsibilities
- Hands-on with IP equipment troubleshooting.
- Provide Level 2/3 support for IP/MPLS networks.
- Analyze network logs and troubleshoot incidents.
Skills
- Hands-on experience with IP equipment.
- Proficient in IP Core technologies, including troubleshooting and performance optimization.
- Familiarity with EMS/NMS/NPS systems for proposed network solution.
- Effective communication and reporting skills.
- Ability to train and transfer knowledge to internal NOC teams.
- Availability for on-call support outside of working hours for major outage’s incidents.
- Diagnose and resolve IP network issues (routing, switching, performance).
- Provide Level 2/3 support for IP/MPLS, enterprise, and carrier-grade networks.
- Analyze network logs, troubleshoot incidents, and ensure SLA compliance.
- Configure and troubleshoot routers, switches, and firewalls.
- Implement and support MPLS, BGP, OSPF, VRRP, HSRP, and QoS.
- Perform firmware upgrades, security hardening, and IP address management (IPv4 & IPv6).
- Strong knowledge of IP networking, TCP/IP, DNS, DHCP, VLANs, NAT, VPNs.
- Experience with routing protocols (BGP, OSPF, MPLS, ISIS).
- Familiarity with firewalls (Fortinet, Palo Alto, Cisco ASA).
- Understanding of network monitoring tools (Wireshark, SolarWinds, PRTG, Nagios).
- Proficiency in Visio, Excel, PowerPoint, and MS Office.
- Minimum 5 years in IP networking, technical support, or network administration.
- Proven expertise in IP transport networks and has product knowledge of the proposed network modernization solution.
- Network operation and maintenance, especially with IP Core technologies.
- Experience with telecom carriers, ISPs, or enterprise transport networks.
- Knowledge of 5G backhaul, metro fiber, and submarine cable networks is a plus.
- This position is only open to local Malaysians.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.