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Jobs in Subang Jaya, Malaysia
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Primary Banker 1, Ampang Point Branch
HSBC Recruitment
Kalumpang
On-site
MYR 100,000 - 150,000
15 days ago
Executive - Value Chain Product Development, Mobility Experience Department
Perodua
Sungai Choh
On-site
MYR 100,000 - 150,000
15 days ago
Purchasing and Inventory Specialist
SUN ROUTE RESOURCES SDN. BHD.
Kalumpang
On-site
MYR 45,000 - 60,000
15 days ago
Connect with headhunters to apply for similar jobsSenior Manager, Manufacturing
Two95 International Inc.
Bukit Beruntung
On-site
MYR 70,000 - 100,000
15 days ago
Executive - Sales & Service, Mobility Experience Department
Perodua
Sungai Choh
On-site
MYR 100,000 - 150,000
15 days ago
Manager - Sales (Building Material)
Sunway Trading & Manufacturing
Selangor
On-site
MYR 100,000 - 150,000
15 days ago
Sr. Java Developer (Local Chinese Preferred)
Two95 International Inc.
Selangor
On-site
MYR 60,000 - 80,000
15 days ago
Senior Manufacturing Manager ( Plastic)
Two95 International Inc.
Bukit Beruntung
On-site
MYR 80,000 - 120,000
15 days ago
Technologist – Diagnostic Services
Subang Jaya Medical Centre
Subang Jaya
On-site
MYR 100,000 - 150,000
30+ days ago
WAREHOUSE ASSISTANT / SUBANG JAYA, SS15
Agensi Pekerjaan Crest Force
Subang Jaya City Council
On-site
MYR 20,000 - 100,000
30+ days ago
Customer Service Executive
Ean Label Industry Sdn Bhd
Gombak
On-site
MYR 100,000 - 150,000
Full time
15 days ago
Job summary
A local label printing company in Gombak is seeking a Customer Service Representative. The role involves responding to inquiries, resolving issues, and ensuring customer satisfaction. Candidates should have a diploma and proficiency in Mandarin, English, and Bahasa Malaysia. This full-time position offers attractive incentives and opportunities for growth within a young and diverse team.
Benefits
Attractive Incentive Rewards
Opportunities for growth and advancement
Gym facilities
Annual Performance Bonus
Qualifications
- Must possess good communication skills in Mandarin, English, and Bahasa Malaysia.
- Ability to work independently and responsibly.
- Prior experience in customer service is advantageous.
Responsibilities
- Respond to customer inquiries through various channels.
- Assist in resolving customer complaints and conflicts.
- Maintain knowledge of the company's products and services.
- Help customers with placing orders and processing payments.
- Create positive customer experiences and build rapport.
Skills
Phone Skills
Listening
Analyzing Information
Product Knowledge
Customer service
Education
Diploma or equivalent
Job description
Job Responsibilities
- Responding to customer inquiries and providing information about products, services, and company policies. This includes answering phone calls, emails, and live chats promptly and professionally.
- Assisting customers with resolving problems, complaints, or conflicts they may have.
- Maintaining a thorough understanding of the company's products and services.
- Staying up-to-date with product updates, features, pricing, and promotions to effectively address customer queries and concerns.
- Assisting customers with placing orders, processing payments, and ensuring accurate and timely order fulfillment.
- Establishing rapport with customers and creating a positive customer experience. Listening actively to customer needs, demonstrating empathy, and offering personalized solutions to enhance customer satisfaction and loyalty.
- Keeping up-to-date with industry trends, product knowledge, and customer service best practices.
- Other ad hoc administrative tasks assigned by superior.
Job Requirements
- Language(s) required: Mandarin, English and Bahasa Malaysia.
- Must possess at least Diploma or equivalent.
- Required skills: Phone Skills, Listening, Analyzing Information, Product Knowledge, Customer service
- Keen learner with good attitude, independent, responsible, self motivate and able to work independently.
- Ability to multitasking, priotize workload and delegate task.
- Candidates from label printing industry will be an advantage.
- Able to work with other department.
- Willing to work in Kepong (nearby Sri Damansara).
- Full time position is available.
- Fresh graduates are encouraged to apply.
Job Benefits
- Attractive Incentive Rewards.
- Opportunities for growth and advancement.
- Young and diverse working culture! Work alongside fun, encouraging and supportive colleagues from a diverse range of backgrounds.
- Provide Gym facilities.
- Annual Performance Bonus
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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