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Remote Customer Success Pro — Onboard, Strategize, Grow
Job summary
A leading Support-as-a-Service company is looking for a Customer Success Specialist to provide support and guidance to customers. In this fully remote role, you will assist new customers and develop marketing strategies. Ideal candidates should have fluent Mandarin Chinese and English skills, along with digital marketing knowledge. Join our diverse team and enjoy a flexible schedule with competitive compensation.
Benefits
Qualifications
- At least 1-2 years of experience in customer success-related roles.
- Personal laptop or computer with at least 8GB of RAM and stable internet connection.
Responsibilities
- Provide support as a trusted advisor for customers via emails, chats, social media, and video calls.
- Assist and onboard new customers.
- Develop digital marketing strategies.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.