Interpreter - Mandarin - Work-From-Home (Indonesia)

Teleperformance; Malaysia; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading language services provider in Malaysia is seeking a Language Interpreter to facilitate communication for individuals with language barriers. You will handle calls in a professional manner and use industry terminology to interpret conversations. Candidates should have a minimum B2 CEFR English proficiency and the ability to work from home on a permanent basis. A strong focus on neutrality and professionalism is essential.

Qualifications

• Excellent listening, retention and note taking skills.
• Ability to concentrate and remain neutral.
• B2 CEFR English level bilingual with other required languages.

Responsibilities

• Provide language interpretation for individuals with language barriers.
• Handle telephone or video calls on demand.
• Process information quickly and recognize sensitive cultural differences.

Skills

Excellent listening

Neutral and objective communication

Personal credibility establishment

Following client instructions closely

Cultural concept explanation

B2 CEFR English proficiency

Job description

Overview

Qualifications

• Excellent listening, retention and note taking skills to maintain a high level of accuracy
• Ability to concentrate, stay detached from the conversation, and always remain neutral and objective
• Ability to quickly establish personal credibility
• Ability to follow client's instructions closely
• Ability to explain certain cultural concepts to avoid miscommunication with the permission or at request of the client
• B2 CEFR English Level bilingual wih other required languages
• Able to work from home on a permanent basis

Responsibilities

• Provide language interpretation from one language to another for individual with language barrier to understand and communicate to each other
• Handling telephone or video calls on demand and renders meaning of conversations in the consecutive mode of interpretation between speakers of English
• Processes information quickly and concisely, recognizes sensitive cultural differences, and is always professional and courteous
• The interpreter will use appropriate industry terminology and understand common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in Healthcare, Government, Insurance, Finance, Utilities, Travel and Hospitality, 911 emergency services, Law Enforcement, Courts, and General Business.