Remote Japanese-Speaking Customer Support Executive

SRM; Remote; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment agency is seeking a Japanese Speaking Customer Support Executive to manage data and assist customers. The ideal candidate should have at least 2 years of customer service experience, preferably in retail, and strong Japanese language skills. This remote position is based in Kuala Lumpur, Malaysia and offers an opportunity to work with a reputable company in the logistics sector.

Qualifications

• Minimum 2 years of working experience required.
• Ideally candidates with customer service experience in retail properties.

Responsibilities

• Manage system database and continuously upkeep data and information.
• Act as intermediary between vendors and customers to rectify issues.
• Attend to customer inquiries and provide proper solutions.

Skills

Japanese language proficiency

Customer service skills

Problem-solving skills

Job description

A leading recruitment agency is seeking a Japanese Speaking Customer Support Executive to manage data and assist customers. The ideal candidate should have at least 2 years of customer service experience, preferably in retail, and strong Japanese language skills. This remote position is based in Kuala Lumpur, Malaysia and offers an opportunity to work with a reputable company in the logistics sector.