Jobs in Petaling Jaya, Malaysia
Site Engineer
Agensi Pekerjaan Great Pyramid Sdn Bhd
Assistant Manager, Operational Excellence
Sime Darby Property
Manager - Business Development (Minimally Invasive Surgery)
B. Braun Melsungen AG
Supplier Enablement Specialist I (12 Months Contract) - (Global Business Services)
Kimberly Clark
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Senior Human Resource Business Partner - KL/PJ
Teleperformance USA
Traditional Chinese Localization Specialist
PlayStation Network
General Manager, Finance (Group Reporting and Consolidation)
Sime Darby Property Berhad
One Utama - Retail Ambassador (Full-Time)
Love, Bonito
Customer Success Specialist - Banking (M) - Mandarin
Two95 International Inc.
Sales Team Lead - KL
Job summary
A leading customer service firm in Petaling Jaya is seeking a Sales Supervisor to mentor and develop a sales team. You will foster an outstanding sales environment, lead team meetings, and ensure quality standards are met. Candidates should have at least 1 year of supervisory experience, strong communication skills, and proficiency in Excel. This role requires flexibility in a fast-paced environment.
Qualifications
- 1+ years of experience as a sales supervisor.
- Ability to mentor a team to meet quality standards.
- Excellent communication skills in English and one local language.
Responsibilities
- Mentor and develop your team to achieve goals.
- Lead daily huddles and weekly meetings.
- Promote behaviors of care daily.
Skills
- Mentor and develop your team to consistently achieve their goals within a constantly evolving sales environment.
- Develop an outstanding sales environment within your team, focused on exceeding metrics.
- Demonstrate ownership of customer interactions, with the fundamental philosophy of doing the right thing for each one.
- Lead daily huddles and weekly team meetings to continuously communicate purpose, goals, progress and celebrated successes.
- Promote and mentor to the five crucial behaviors of care daily.
- Communication of goals, performance trends, and voice of the customer to all levels of care leadership.
- Assist guides in learning how to consult and empower customers during phone interactions.
- Ability to mentor a team to meet quality standards and metrics set by the department.
- Minimum of 1+ years of sales supervisor experience, managing and leading a team.
- Proficiency in using Excel.
- Flexibility to work in an ever-changing environment.
- Excellent written and verbal communication skills in English and one local language.
- Significant experience in a complex fast paced environment.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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