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A customer care service provider in Malaysia is looking for a Senior Executive in Customer Care (Call Centre). Responsibilities include handling inbound and outbound calls related to claims and customer queries. Ideal candidates should have a diploma and previous experience in customer service. They must communicate fluently in English and Bahasa Malaysia, and Mandarin proficiency is advantageous. The position requires working in shifts.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.