Customer Service jobs in Malaysia

Service Crew – Food & Beverage Preparation and Customer Service

About Us

At Daya Kopi, we don’t just serve food — we serve freedom, honesty, and heart. Our dishes are crafted with real ingredients, mindful sourcing, and heritage flavors made modern — all without shortcuts, MSG, or guilt.
We believe in nourishing the body and soul through balance and authenticity.

Be who you are.
You’re already good enough — even when you’re still becoming.

It’s okay not to be okay sometimes.
Your emotions don’t make you weak. They make you real.

There’s no right or wrong — only balance.
Life, like food, is not about perfection. It’s about harmony.

Key Responsibilities:

• Prepare food items according to standardized recipes, portion sizes, and quality guidelines.
• Operate kitchen equipment, including grills, fryers, ovens, blenders, and coffee machines, ensuring proper handling and safety.
• Prepare and serve beverages such as coffee, tea, smoothies, soft drinks, and specialty drinks.
• Maintain food and beverage quality, ensuring proper taste, texture, and presentation.
• Follow food safety and hygiene standards, ensuring proper storage, handling, and preparation of ingredients.
• Monitor stock levels and assist in restocking supplies as needed.
• Greet customers warmly and take orders efficiently, ensuring accuracy and prompt service.
• Maintain cleanliness in dining and service areas, including clearing tables and sanitizing surfaces.

General Duties:

• Work collaboratively with team members to ensure smooth day-to-day operations.
• Follow company policies, safety protocols, and operational procedures.
• Participate in staff training, menu updates, and service improvement initiatives.

Job Requirements:

• High school diploma or equivalent
• Previous experience in food and beverage service, hospitality, or retail is a plus.
• Strong understanding of food preparation, cooking techniques, and beverage making.
• Excellent communication and interpersonal skills for engaging with customers.
• Ability to multitask and work efficiently under pressure in a fast-paced environment.
• Strong attention to detail and ability to follow recipes and safety protocols.
• Positive attitude and strong teamwork abilities.