Mandarin Customer Service | KL Eco City | Basic 4k + 1-3k Incentive

J-Recruit Recruitment Agency; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A recruitment agency in Kuala Lumpur seeks a Mandarin Customer Service representative to provide outstanding support to customers. The role involves resolving inquiries and collaborating with the team to enhance processes. Fluency in Mandarin and proficiency in English are required. This position offers a basic salary of 4,000 MYR plus incentives of up to 3,000 MYR.

Qualifications

• Fluency in Mandarin is mandatory.
• Proficiency in English is required.
• Experience in customer service is a plus.

Responsibilities

• Provide exceptional support to Mandarin-speaking customers via email and chat.
• Resolve inquiries, troubleshoot issues, and ensure customer satisfaction.
• Collaborate with the team to improve processes.

Skills

Fluency in Mandarin (written and spoken)

Proficiency in English

Excellent communication skills

Problem-solving skills

Job description

Mandarin Customer Service | KL Eco City | Basic 4k + 1-3k Incentive

Job Openings Mandarin Customer Service | KL Eco City | Basic 4k + 1-3k Incentive

About the job

Mandarin Customer Service | KL Eco City | Basic 4k + 1-3k Incentive

Industry : Payment Gateway
Location : KL Eco Cu

• Basic during probation 3500
• KPI Incentive 2000-4000

Responsibility

• Provide exceptional support to our Mandarin-speaking customers via email, and chat.
• Resolve inquiries, troubleshoot issues, and ensure customer satisfaction.
• Collaborate with our team to improve processes and enhance the customer experience.

Requirements

• Fluency in Mandarin (written and spoken) and proficiency in English.
• Excellent communication and problem-solving skills.
• A positive attitude and a customer-first mindset.
• Experience in customer service is a plus, but not required well train you!