Mandarin Customer Service | Basic Salary RM2500 - RM3500+

J-Recruit Recruitment Agency; Kuala Lumpur; On-site; MYR 27,900 - 39,060; Full time

Benefits offered by this job

Bonus twice a year

Job summary

A recruitment agency in Kuala Lumpur is seeking a Mandarin Customer Service representative. The role involves communicating with customers through various channels, responding to inquiries, and resolving complaints. Candidates should have a strong command of Mandarin and English, along with good computer skills. The position offers a basic salary of RM2500 - RM3500++. Apply now or contact for more details.

Qualifications

• At least 1 year of working experience in customer service.
• Ability to work independently with minimal supervision.

Responsibilities

• Communicate with customers via phone, email & face to face.
• Provide knowledgeable answers to customer inquiries.
• Handle and resolve customer complaints.

Skills

Good command of Mandarin

Good command of English

Excellent computer skills

Knowledge of MS Excel

Ability to multitask

Job description

Mandarin Customer Service | Basic Salary RM2500 - RM3500++

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Job Openings Mandarin Customer Service | Basic Salary RM2500 - RM3500++

About the job Mandarin Customer Service | Basic Salary RM2500 - RM3500++

About the Employer

Founded in 1973 and now grown to become a global organization. With more than 800,000 independent distributors situated worldwide focusing producing product line of premium quality undergarments with unique body-shaping features.

• RM 2,500 RM 3,500++
• Bonus twice a year

Responsibilities:

• Communicate with customers via phone, email & face to face.
• Provide knowledgeable answers to questions about product, pricing, and availability.
• Respond promptly to customer inquiries.
• Handle and resolve customer complaints.
• Communicate and coordinate with internal departments.
• Provide feedback on the efficiency of the customer service process.
• Preparation of daily/monthly/annual reports.

Requirements:

• Possess a good command of Mandarin & English in both written and verbal forms.
• At least 1 year of working experience in the related field is required for this position.
• Knowledge of MS Excel & Word.
• Willing to work multitask and able to work independently and with minimal supervision.
• Excellent computer skills and Excel spreadsheet experience.

Apply now or contact the below to know more.

WhatsApp / Telegram : [phone]
Email : [e-mail]