Computer Technician-Jobs in Malaysia

We are seeking a proactive and detail-oriented Devices & Deployment Support Agent to manage, support, and deploy Windows-based devices across the organization. This role focuses on device lifecycle management, operating system deployment, endpoint configuration, and ensuring a seamless end‑user experience from device provisioning to retirement.

Key Responsibilities

Manage the full lifecycle of corporate devices (laptops, desktops, peripherals).

Perform Windows device deployment using standard images and automated tools.

Configure and enroll devices using MDM solutions (e.g., Microsoft Intune, Autopilot).

Prepare, image, and configure new devices for end users.

Support device refresh, replacement, and decommissioning processes.

Troubleshoot hardware, OS, and deployment‑related issues.

Ensure devices comply with security and configuration policies.

Install and manage drivers, firmware, and OS updates.

Document deployment procedures, standards, and troubleshooting steps.

Provide end‑user guidance during onboarding and device setup.

Required Skills & Qualifications

Fluent in Japanese language with at least N1 certification, English A2/B1.

Able to onboard by 23rd February 2026 or beginning of March 2026 and work in Kuala Lumpur, Malaysia.

Experience supporting and deploying Windows devices in a corporate environment.

Strong knowledge of Windows 10/11 deployment and configuration.

Understanding of device imaging, provisioning, and hardware standards.

Familiarity with Active Directory, Azure AD, and hybrid environments.

Basic networking knowledge (DHCP, DNS, VPN).

Experience with hardware troubleshooting and diagnostics.

Ability to follow and improve standardized deployment processes.

Strong organizational and documentation skills.

Customer‑oriented mindset with attention to detail.

Preferred Qualifications

Experience with Microsoft Intune, Autopilot, or SCCM/MECM will be considered a plus.

Knowledge of PowerShell for deployment or automation tasks.

Understanding of endpoint security (BitLocker, Defender).

Experience with asset management systems.

IT certifications (Microsoft, CompTIA A+, ITIL).

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