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Sales Representative - 12 months contract - Milan or Rome

Now is the time to join Etihad…with a clear vision and exciting strategic plans in place, we are continuing to drive excellence through great talent.

Our Sales & Distribution under new leadership has never been a more dynamic environment to be part of; with a direction of progressiveness, purpose, achievable ambition, and growth for the airline. With big plans to achieve by 2030, we have a clear vision and plan to ensure we not just deliver but exceed our bold goals.

In this role, you will perform, coordinate, and execute sales activities for assigned accounts, oversee and monitor the market and competitors to ensure established Etihad sales targets are reached, contributing to Etihad’s profitability objectives. You will also establish, develop, and maintain business relationships with assigned and prospective accounts to generate revenues for the organization using modern nurturing techniques. Communicate and meet regularly with relevant accounts to inform about new products, services, and promotions to increase sales and meet targets. Build your status as a ‘trusted advisor’ to ensure long-lasting, fruitful business relationships with major accounts.

• Research, gather, share, and analyze competitor, market, and industry information to define the best-selling approach to increase Etihad market share and visibility.
• Cooperate with global sales enablement to determine the best promotion sales techniques.
• Communicate and regularly meet with accounts to inform about new products and promotions, ensuring the most updated value proposition is communicated to the market.
• Coordinate and draft contractual agreements with accounts, ensuring customer requirements are captured effectively and in compliance with policies.
• Interact with various regional and HQ stakeholders.
• Represent Etihad in client meetings or external events when required.
• Lead country or area commercial projects as defined by the department.
• Define, agree, and execute a plan of sales activity to ensure targets are reached using all available tools, data, and insights.
• Analyze market potential to determine the value of existing and prospective customers in terms of sales opportunities and use the sales toolkit to convert them into revenue.

• Bachelor’s degree with 4 years of relevant experience in sales.
• Relevant commercial and analytical work experience.
• Understanding of strategic topics and project prioritization. Ability to represent the station/country, including collecting, sorting, and presenting information to different audiences.
• Creating new leads or establishing new business relationships within the Corporate segment.
• Managing multiple stakeholders from various departments to achieve goals.
• This position requires a mix of sales acumen, customer service excellence, and industry knowledge to effectively represent the airline and drive revenue.
• Must be fluent in Italian and English.
• Right to work and live in Italy.

Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly became one of the world’s leading airlines. From its home in Abu Dhabi, Etihad flies to destinations across the Middle East, Africa, Europe, Asia, Australia, and North America. Etihad’s network offers access to hundreds of international destinations through codeshare partners. The airline has received numerous awards for its service, cargo, loyalty program, and more. Etihad’s Journey 2030 strategy aims to double its fleet size and triple its customer base over the next six years.

Beware of fraudulent job offers claiming to represent Etihad. We will never ask for personal information, bank details, or payment during recruitment. Interviews are conducted face-to-face or via video/telephone before any formal offer. If asked for money, treat it as fraudulent.