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Remote Junior Service Admin & Customer Support
Resumo da oferta
A leading life sciences company is seeking a Junior Service Admin Coordinator in Napoli, Italy. This role involves acting as a liaison between customers and field service engineers to identify service needs and ensure effective order administration. The ideal candidate will have a high school diploma, excellent English and Italian language skills, and a willingness to work in a multicultural team. The company offers competitive benefits and supports remote work arrangements.
Serviços
Qualificações
- Willingness to develop in a multicultural environment.
- Experience in order administration is preferred.
- CRM system experience is a plus.
Responsabilidades
- Collaborate with Field Service Engineers and manage customer requests.
- Apply company policies to quote processing and invoicing.
- Resolve customer complaints effectively.
Conhecimentos
Formação académica
Ferramentas
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.