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Remote Junior Service Admin & Customer Support
Descrizione del lavoro
A leading life sciences firm in Genova seeks a Junior Service Admin Coordinator to provide customer service support and facilitate communication between clients and Field Service Engineers. The role requires excellent English and Italian language skills and a high school diploma or equivalent. Experience with CRM tools like Salesforce is preferred. This position offers a flexible remote work option and an opportunity to contribute to impactful scientific solutions.
Servizi
Competenze
- High School diploma, apprenticeship or equivalent required.
- Willingness to develop in a multicultural environment.
- Experience in an order administration role preferred.
Mansioni
- Collaborate with Field Service Engineers.
- Process quotes and invoicing for customer services.
- Manage and resolve customer complaints professionally.
Conoscenze
Formazione
Strumenti
* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.