Retail Search Srl, nata nel 2000, si conferma una delle più conosciute e affermate società di ricerca e selezione di personale qualificato.
L’esperienza e il know-how del mercato di 25 anni di attività ci consentono di lavorare con successo sia a livello Corporate che Retail (Executive, Middle Management, Specialist) sia sul mercato italiano che internazionale.
La nostra expertise è ormai da molti anni focalizzata nella ricerca e selezione di figure che operano nelle aree:
RETAIL
SALES
BRAND & PRODUCT
OPERATIONS, FASHION DESIGN & TECHNICAL POSITIONS
E-COMMERCE & DIGITAL
MARKETING & COMMUNICATION
FINANCE
HUMAN RESOURCES
Il portfolio clienti si conferma come l’unione tra i più importanti marchi del sistema moda italiana/internazionale e realtà imprenditoriali con le quali abbiamo costruito partnership consolidate offrendo un livello di consulenza personalizzato e flessibile basato sulla trasparenza e la cura delle relazioni umane.
IL TEAM:
Le Partner Retail Search – Linda Rossi e Francesca Aveta – oltre ad essere il cuore strategico e commerciale della società, supervisionano e partecipano attivamente ad ogni fase delle ricerche condividendo i vari step e intervenendo in tutte le presentazioni.
Il team di dipendenti Retail Search ha competenze distintive che permettono di comprendere le esigenze dei clienti affiancandoli quotidianamente con un servizio di ricerca e selezione personalizzato.
We are looking for a sales assistant for a new luxury concession opening in Rinascente Tritone.
As a Client Advisor, you have a fundamental role in translating our brand DNA and our Story to the client to maintain our fabulous brand image whilst transforming the client expectation and needs into sales success and loyalty.
You are the ambassador for the brand, our products, values and our culture.
Under the leadership of the management team, in the capacity of your role, you will provide an outstanding, sparkling client experience which is highly personalised, efficient and discrete.
You are an integral member of a high performing sales team who are sales focused and driven.
You will be dedicated to creating desire for the brand, delivering exceptional customer service, sharing your knowledge about the variety of our luxurious collections, whilst maintaining the store in the best conditions and ensuring ongoing loyalty from our clients.
Key Responsibilities of the role
Service Delivery
• Attending and participating in all training events such as sales techniques, sales ceremony or product knowledge trainings.
• Providing exceptional standards of customer experience, surpassing customer expectations at every opportunity by following all steps of the brand Sales Ceremony.
• Demonstrating and reflecting the luxury brand image through the service you deliver, your positive and professional attitude, personal grooming, dress code and through the expected standards of behaviour
Results Driven
• Demonstrating competent awareness of our overall business performance and the surrounding market/industry.
• Actively striving to achieve key performance indicators, in order to improve boutique/concession results and reaching individual and store targets.
• Awareness of the business strategy, engaged in prioritising the appropriate products or alternatives for successful sales results.
• Building and maintaining quality relationships with clients, resulting in strong sales performance.
• Driving CRM in your location and maintenance of your client file/book.
Team Work
• A proactive member of the team, working towards achieving tasks set and to meeting the store targets and goals.
Skills and Requirements:
• Previous experience in selling high end luxury products (shoes and leather goods accessories) preferable.
• Excellent understanding of store procedures and selling and CRM techniques.
• English fluent
• Team player – able to collaborate with positivity, open-minded and fun.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.