Manager jobs in United States
Tenant Experience Manager
Cove Living Pte Ltd
Sustainability Strategy Section Manager
PT Chandra Asri Petrochemical Tbk
Customer Service - Assistant Manager
redBus
SENIOR BRAND MANAGER
inum Ceramics Industry
General Manager (Kepala Cabang)
PT Duta Transindo Pratama (Duta Cargo)
PUBLIC RELATION ASSISTANT MANAGER
Pengiklan Anonim
Connect with headhunters to apply for similar jobsSales Manager (Penempatan Luar Pulau)
PT Nipsea Paint and Chemical (Nippon Paint)
Personal Financial Advisor-Relationship Manager
Maybank
Key Account Manager (Fragrances, General Trade Channel)
LUXASIA
Finance & Administrasi Senior Manager
Pengiklan Anonim
Maintenance Manager - Plywood Industry
PT Mujur Timber
Assistant Finance Manager
PT Bali Holiday Village (Club Med)
Warehouse Manager
PT Eigerindo Multi Produk Industri
Sourcing Manager, Indonesia
Barry Callebaut Manufacturing Iberica SA.
Senior National Key Account Manager
Tevapharm
Regional Wealth Manager Jabotabek - Zurich Topas Life
Zurich 56 Company Ltd
Accounts Receivable (AR) Manager
Noraa & Co.
Tenant Experience Manager
Job summary
A flexible living platform provider in Jakarta is seeking a Tenant Experience Manager to enhance tenant relations and ensure top-notch experiences. Candidates should have 3-5 years in community management or guest relations, preferably in hospitality. The role involves managing a team, addressing tenant inquiries, and fostering strong relationships for a seamless living experience.
Qualifications
- 3-5 years in community management or guest relations experience required.
- Experience in hospitality industry preferred.
- Ability to manage teams effectively.
Responsibilities
- Liaise between tenants and Cove.
- Design and implement tenant experiences.
- Manage a team of associates.
- Ensure team addresses tenant inquiries.
- Build relationships with tenants.
Skills
Education
Cove started with renting coliving spaces. Now we’ve expanded to more than just coliving spaces, providing flexibility for comfortable and enjoyable long term or short term stays in our beautiful properties. With over 6000 rooms across Singapore and Indonesia, we’re living our mission and growing our homes in South Korea and Japan.
Believing in the power of a team, we aim to build the leading tech flexible living platform in Asia Pacific, providing high quality and community-centric accommodations. Here we also encourage authenticity and fun to fully embrace being human in a driven and result focused environment to make things happen and ensure the dream becomes a reality.
With an office located in the bustling Blok M area, our Jakarta office is easily accessible by public transport and surrounded by a wide array of trendy eateries, creating an ideal environment for work-life balance and convenience.
Come enjoy the journey with us and become a Cove Superstar!
Job Title: Tenant Experience Manager
Job-Type: Full-time
Reports To: Head of Operations
Location: Jakarta
- Act as the liaison between tenants and Cove
- Illustrate Cove’s core values and strive to achieve our standard of operations
- Design and implement the entire tenant’s experience, focusing on the touchpoints of tenants with Cove
- Responsible for the whole tenant’s experience from tenants’ check-in until they check-out
- Manage a team of associates to ensure they perform well to achieve their objectives
- Ensure the team is equipped in addressing tenant inquiries and creating tickets based on those requests or issues, and assigning them to the right point of contact
- Build relationships with tenants via various channels (online and offline)
- Be the champion of tenants throughout the whole process and organization
- In-charge of ensuring the databases are up to date
- Bachelor Degree in any major
- Min. 3-5 years in community management/account management/guest relations
- Preferably have experience working in the hospitality industry and/or early-stage startup
- Good negotiation, communication, and relationship-building skills
- Consumer empathy
- High drive for results
- Ability to be flexible deal with ambiguity
- Resourceful and have high initiative
- Well organized and have an eye for details
- High energy
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
job faster
Follow us
