Jobs in Tangerang, Indonesia
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Remote Customer Success Manager - Cloud Growth & Adoption
Job summary
A leading technology firm is seeking a Customer Success Manager to enhance customer relationships in a fully remote role. You will be pivotal in ensuring customer satisfaction and driving product adoption. Ideal candidates have 3+ years in customer success or account management, strong interpersonal skills, and a data-driven approach. Join a dynamic team with a focus on innovation and customer-centric values.
Benefits
Qualifications
- 3+ years of customer success, account management, consulting, or software sales experience.
- Strong organizational skills leveraging modern sales tools.
- Ability to interact with enterprise customer teams at various levels.
Responsibilities
- Gain a comprehensive understanding of the customer experience.
- Manage a portfolio of customers by fostering relationships across diverse stakeholders.
- Ensure customers achieve their objectives and guide them through pivotal moments.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.