Jobs at Shopee in Indonesia

Trainer Staff - Customer Service, Operations (Solo)

Trainer Staff - Customer Service, Operations (Solo)

Shopee

Surakarta

IDR 30,000 - 60,000

Urgently required

Yesterday

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Vendor Development & Performance Management (SPX Express)

Vendor Development & Performance Management (SPX Express)

Shopee

Daerah Khusus Ibukota Jakarta

IDR 30,000 - 70,000

Urgently required

Yesterday

Finance Operations (ShopeePay)

Finance Operations (ShopeePay)

Shopee

Daerah Khusus Ibukota Jakarta

USD 30,000 - 60,000

Urgently required

Yesterday

Process Improvement Support (Admin) - SPX Express

Process Improvement Support (Admin) - SPX Express

Shopee

Daerah Khusus Ibukota Jakarta

IDR 30,000 - 60,000

Urgently required

Yesterday

Inventory & Asset Monitoring and Reporting - SPX Express (Jakarta)

Inventory & Asset Monitoring and Reporting - SPX Express (Jakarta)

Shopee

Daerah Khusus Ibukota Jakarta

USD 30,000 - 70,000

Urgently required

2 days ago

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Freelance Affiliate Manager – Shopee Video & Live

Freelance Affiliate Manager – Shopee Video & Live

Pasti Ada Jalan

Kraton

Remote

IDR 30,000 - 60,000

Urgently required

6 days ago

Merchant Self Registration - Business Development, ShopeePay

Merchant Self Registration - Business Development, ShopeePay

Shopee

Daerah Khusus Ibukota Jakarta

IDR 30,000 - 60,000

Urgently required

3 days ago

Marketing Operations - ShopeePay

Marketing Operations - ShopeePay

Shopee

Daerah Khusus Ibukota Jakarta

IDR 30,000 - 60,000

Urgently required

3 days ago

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SMB Relationship Management - Business Development, ShopeeFood (West Java)

SMB Relationship Management - Business Development, ShopeeFood (West Java)

Shopee

Daerah Khusus Ibukota Jakarta

IDR 30,000 - 60,000

Urgently required

4 days ago

CS L2 Agent - Operations, ShopeeFood (Yogyakarta)

CS L2 Agent - Operations, ShopeeFood (Yogyakarta)

Shopee

Daerah Istimewa Yogyakarta

IDR 100,000,000 - 200,000,000

Urgently required

5 days ago

Host Live Streaming (Tiktok & Shopee)

Host Live Streaming (Tiktok & Shopee)

PT GUOJIEMININGINDONESIA

Daerah Khusus Ibukota Jakarta

IDR 12,000,000 - 100,000,000

Urgently required

5 days ago

Expansion Project Management Officer (PMO), SPX Express

Expansion Project Management Officer (PMO), SPX Express

Shopee

Daerah Khusus Ibukota Jakarta

IDR 30,000 - 60,000

Urgently required

6 days ago

eBDM Shopee and QC

eBDM Shopee and QC

Reckitt Benckiser LLC

Daerah Khusus Ibukota Jakarta

USD 40,000 - 80,000

Urgently required

7 days ago

Helpdesk Engineer - IT

Helpdesk Engineer - IT

Shopee

Daerah Khusus Ibukota Jakarta

USD 30,000 - 50,000

Operations - Return & Refund Project

Operations - Return & Refund Project

Shopee

Daerah Khusus Ibukota Jakarta

IDR 30,000 - 70,000

Fraud Analytics - Budgeting & Planning, Shopeepay

Fraud Analytics - Budgeting & Planning, Shopeepay

Shopee

Daerah Khusus Ibukota Jakarta

USD 30,000 - 70,000

Financial Planning and Analysis

Financial Planning and Analysis

Shopee

Daerah Khusus Ibukota Jakarta

USD 30,000 - 60,000

Strategic Project Management

Strategic Project Management

Shopee

Daerah Khusus Ibukota Jakarta

USD 30,000 - 70,000

Listing Content Trainer Staff - Operations (Solo)

Listing Content Trainer Staff - Operations (Solo)

Shopee

Surakarta

IDR 30,000 - 60,000

Business Analyst - Forecasting, Planning, & Analysis

Business Analyst - Forecasting, Planning, & Analysis

Shopee

Daerah Khusus Ibukota Jakarta

IDR 30,000 - 70,000

Quality Assurance (Customer Service) - SPX Express (Jakarta)

Quality Assurance (Customer Service) - SPX Express (Jakarta)

Shopee

Daerah Khusus Ibukota Jakarta

USD 30,000 - 60,000

Middle Mile Coordinator - SPX Express (Medan)

Middle Mile Coordinator - SPX Express (Medan)

Shopee

Kota Medan

IDR 100,000,000 - 200,000,000

Shopee Live Team Leader - Operations (Solo)

Shopee Live Team Leader - Operations (Solo)

Shopee

Surakarta

IDR 200,000,000 - 300,000,000

Shopee Live QA (Solo, Contract based)

Shopee Live QA (Solo, Contract based)

Shopee

Surakarta

IDR 100,000,000 - 200,000,000

Fraud Inspector - SPX Express

Fraud Inspector - SPX Express

Shopee

Kota Medan

IDR 100,000,000 - 200,000,000

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Trainer Staff - Customer Service, Operations (Solo)

Be among the first applicants.

Shopee

Surakarta

IDR 30,000 - 60,000

Be among the first applicants.

Yesterday

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Job description

Job Description

• Liaise with Product Team, in order to deliver accurate information of product updates to CS Team
• Create variety of training solutions and methods based on the difficulty metrics of new product updates, in order to ensure the completeness of training materials
• Deliver training and standardize flow handling process to CS Team, in order to improve team’s skill and knowledge in technical/product and also to ensure customer satisfaction
• Liaise with leads across CS function in finding gaps of interpersonal improvements, in order to provide recommendations and meet the company’s standard
• Deliver training, constructive feedback, and counselling of the trainees, in order to improve customer service skills and communication
  
  

Requirements

• Diploma or higher degree from a reputable university
• At least 1-year experience as a Trainer within the Customer Service area
• Get used to Training Need Analysis, Training Design & Development, Training Delivery, Coaching, and Training Evaluation
• Microsoft Office & Presentation Skills
• Excellent communication skills
• Strong analytical and problem-solving skills
• Good Interpersonal skills
• Independent
• Structured thinking, able to evaluate problems
• Positive and energetic outlook

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.