Customer Service-Jobs in Indonesien

Praktis is an end to end supply chain startup, focused on helping brands on their competencies, with reliable technology and a data powered platform for seamless business operation. Praktis started with a mission to help Indonesian micro, small, and medium enterprises (MSMEs) grow into a national and even international player, by helping manage their business operations through digitization and collaboration.
In order to achieve our mission we need Praktisi people who have Collaborative Growth, Openness & Trustworthy, and Excellence as their core values to give our clients best services and their values to grow. We provide room to growth, to exploring and living your potential and for a higher mission.

• Identify and approach potential clients in various industries who need packaging solutions for their products.
• Conduct cold calls, emails, or face-to-face meetings to present the company's products and services to new prospects.
• Maintain good relationships with existing customers by providing exceptional customer service and conducting regular communication.
• Develop strategies to retain long-term customers by offering innovative and customized packaging solutions.
• Responsible for achieving and exceeding monthly, quarterly, and annual sales targets in accordance with company objectives.
• Prepare price quotation proposals and product specifications according to client needs.
• Negotiate with clients to reach agreements.
• Work closely with production, product development, and logistics teams to ensure timely delivery and product quality that meets customer demand.
• Conduct market research to understand the latest trends in the packaging industry and identify new business opportunities.
• Prepare regular sales reports that include target achievement, prospect pipeline, and customer relationship developments.

• Minimum Bachelor's Degree (S1) in Business, Marketing, Engineering, or related field. Relevant experience can replace formal education.
• Minimum 2-3 years of experience in sales, especially in the packaging or manufacturing industry.
• Experience working with clients from various industries (FMCG, food & beverage, pharmaceutical, electronics, etc.) who require packaging solutions.
• Strong negotiation and persuasive skills to reach agreements with clients.
• Understand the technical specifications of packaging products, including materials, manufacturing processes, and quality standards.
• Target-oriented with the ability to work under pressure to achieve or exceed sales targets.
• Microsoft Office (Excel, Word, PowerPoint) and CRM (Customer Relationship Management) software for pipeline management and sales reporting.