Sales Professional

PT Dufrindo Internasional; Provinsi Bali; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading global travel retailer located in Bali is seeking a qualified candidate for a customer service role. The ideal candidate should have at least 2 years of retail or hospitality experience, a strong command of English, and be customer-focused. Benefits include good incentives and language classes in English and Mandarin. This role involves working shifts, so flexibility is essential.

Benefits

Good Incentive

English and Mandarin class

International environment

Qualifications

• Good command of English is a must; Mandarin will be an advantage.
• At least 2 years of experience in retail/hospitality.
• Preferably staff specialized in Sales – Retail duty free/General or equivalent.

Responsibilities

• Primary responsibility is Customer Service; always follow the rules of 1st steps Class Service.
• Work to make customers, not just sales, and learn to sell by satisfying customer needs.
• Check stock daily to ensure products are adequately stocked.

Skills

Customer Service

English proficiency

Sales skills

Education

High School Diploma

Bachelor's Degree

Job description

Overview

Avolta is a leading global travel retailer with operations in 75+ countries, 1000+ brands, 60.000 employees, 5500+ outlets worldwide. Avolta is a unified company resulting from the Dufry-Autogrill business combination, drawing on our global know-how across travel retail, F&B, hybrid and convenience to create a travel experience.

Key Accountabilities

• Primary responsibility is Customer Service; always follow the rules of 1st steps Class Service.
• Work to make customers, not just sales, and learn to sell by satisfying customer needs.
• Help the Store Manager by suggesting alternative locations for products.
• Provide a complete shopping experience for our customers, involving deep product knowledge and excellent service.
• Check stock daily to ensure that specific products are adequately stocked and available for customers.
• Ensure that all merchandise is displayed nicely and orderly, with featured merchandise prominently displayed in each section.
• Practice security measures to help prevent theft.
• Give accurate and current information and, if the correct information is not at hand, do everything possible to provide an answer before the customer leaves the store.
• Goals achievement oriented.
• Take advantage of the training opportunities that are offered.

Specific Requirements

• Good command of English is a must; Mandarin will be an advantage.
• Candidate must possess at least High School; Bachelor's Degree in any field.
• At least 2 years of experience in retail/hospitality.
• Preferably staff specialized in Sales – Retail duty free/General or equivalent.
• Minimum knowledge of sales, merchandising guidelines and product displays.
• Available to work in store shifting schedule: morning, afternoon and night shift.
• Domicile in Bali or Jawa Timur.

Benefits

• Good Incentive
• English and Mandarin class
• International environment