Customer Service jobs in Indonesia
Head of Retail
PT Talentvis Consulting Indonesia
Priority Banking Relationship Manager
PT Bank Muamalat Indonesia Tbk
Sales Specifier - Materials
PT Trust Recruit Indonesia
Cluster Branch Manager (Housekeeping)
PT Horizon Internusa Persada
Discover more opportunities than anywhere else. Find more jobs nowSenior Social Media Specialist
PT. Azuma Developments Indonesia
Community engagement & reputation management Lead - Makassar
PT. LIPPO KARAWACI TBK
Mechanics Tractor Manager
PT Agro Berjaya Machinery
Connect with headhunters to apply for similar jobsHuman Resources Manager
PT Aeroxspace Adventure Indonesia
Customer Service - Learning & Development
Ajaib
Sales Assistant - SPV ALO, Tommy Hilfiger, Calvin Klein (Beachwalk & MBG)
PT Mitra Adiperkasa Tbk (MAP Fashion1)
Senior Sales Engineer
PT Toshindo Elevator Utama
Telemarketing
PT. JAYA BERSAMA SAPUTRA PERKASA
Customer Service Pembangunan: Koordinasi Proyek & Solusi
PT. Pakuwon Jati Tbk
Customer Service Pembangunan
PT. Pakuwon Jati Tbk
Supervisor Operational
PT. BERANI MERINTIS SEJAHTERA
Sales Executive Alcohol
PT Mitra Indo Maju
Deskside Support Engineer: Multi-Location IT & AV Expert
NTT DATA, Inc.
School Warehouse & Inventory Supervisor
Yayasan Pendidikan dan Bahasa Victory (Sekolah Victory Plus)
Sales Executive
PT. OCS Global Services (OCS Indonesia)
Head of Retail
Job summary
A leading consulting firm in Indonesia seeks a candidate to oversee the operational processes of its retail division. Responsibilities include driving effectiveness, building partnerships with cross-functional departments, and influencing district performance to achieve operational and profitability goals. The ideal candidate will develop strategies based on insights and track business performance to maximize profitability and productivity.
Responsibilities
- Oversee the full operational processes of the retail division.
- Drive departmental effectiveness by accomplishing related targets.
- Build strong partnerships with cross-functional departments.
- Influence district performance to meet sales and operational goals.
- Lead new initiatives by leveraging consumer insights.
- Develop budgeting and forecasting plans aligned with corporate initiatives.
- Create action plans to maximize profitability and overall business growth.
- Maintain constructive relationships with Retail Dealers.
Oversee the full operational processes of the retail division, including retail operations, real estate, and store renovation projects.
Drive departmental effectiveness by accomplishing related targets and managing end-to-end retail functions.
Build strong partnerships with cross-functional departments such as Marketing, HR, Finance, Merchandising, and Collection to develop long-term retail strategies.
Influence district performance to meet sales, customer service, operational excellence, and profitability goals while ensuring safety standards.
Lead new initiatives by leveraging consumer insights, marketplace trends, and strategic feedback.
Develop country-level and area-level budgeting and forecasting plans aligned with corporate retail initiatives; track and analyze business performance.
Create action plans to maximize profitability, productivity, and overall business growth.
Maintain constructive relationships with Retail Dealers and manage district performance by staying updated on industry trends, consumer behavior, revenue, wages, shrinkage, and operating income.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.