Front Office Host - Hyatt Regency Yogyakarta

Hyatt Regency; Kota Yogyakarta; On-site; IDR 12.000.000 - 100.000.000; Full time

Job summary

A premier hotel in Yogyakarta is seeking a Guest Service Officer to deliver excellent service and ensure smooth operations at the reception. Ideal candidates should have a degree in Hospitality or Tourism and at least one year of experience in hotel operations. Strong customer service and communication skills are essential for this role.

Qualifications

• Ideally a degree or diploma in Hospitality or Tourism management.
• Minimum 1 year work experience in hotel operations.
• Preferable knowledge of the Opera system.

Responsibilities

• Provide excellent and consistent service to customers.
• Contribute to the smooth running of the Reception.

Skills

Customer service

Communication skills

Interpersonal skills

Education

Relevant degree or diploma in Hospitality or Tourism management

Tools

Opera system

Job description

Organization- Hyatt Regency Yogyakarta

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division

Qualifications

• Ideally with a relevant degree or diploma in Hospitality or Tourism management.
• Min1-year year work experience in hotel operations.
• Preferable know opera system
• Good customer service, communications, and interpersonal skills are a must.