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Branch Manager - Cianjur (Jawa Barat)
Job summary
A prominent educational services company in Cianjur is looking for a Sales and Marketing Manager to drive all sales initiatives in the branch. The ideal candidate should have a Bachelor's degree and 1-3 years of leadership experience, ideally in a startup or educational context. Responsibilities include managing branch operations, ensuring customer satisfaction, and collaborating with various teams to improve sales outcomes.
Qualifications
- 1-3 years of leadership experience in Sales & Marketing/Business Development/Business Operations.
- Good knowledge in K-12 Education (SD, SMP, SMA Grade) is a plus.
Responsibilities
- Direct all sales and marketing initiatives in branch.
- Assess local market conditions and identify sales opportunities.
- Oversee customer experience throughout the customer journey.
- Manage branch staff including admin, teachers, and security.
Skills
Education
- Direct all sales and marketing initiatives in branch
- Assess local market condition, identify current and prospective sales opportunities
- Assess the competitor’s pricing and sales initiatives
- Fulfill goals and metrics (NPS, improve grades)
- Collaborate with Sales Team in driving sales
- Direct and oversee all facilities and operational aspects, including product distribution (modul, merchandise, apps access)
- Oversee customer experience (end to end customer journey)
- Coordinate and manage branch staff (admin, teachers, security, office boy)
- Collaborate with Product Team for application-related matter
- Direct and monitor the academic process in branch (scheduling, quality control, pedagogy, class rating)
- Bachelor’s Degree from any major in any reputable university.
- 1-3 years leadership experience in Sales & Marketing/Business Development/Business Operations (will be advantaged from educational and/or start-up company).
- Good communication skills in Bahasa Indonesia and English.
- Detail and customer service oriented.
- Have good knowledge in people management.
- Have a bit of knowledge or experience in K-12 Education (SD, SMP, SMA Grade)
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.