General Manager (F&B)

Thamrin Group; Palembang; On-site; IDR 450.000.000 - 550.000.000; Full time

Job summary

A leading hospitality group in Palembang is seeking an experienced General Manager (F&B) to oversee the performance and growth of their F&B division. The ideal candidate will have at least 5 years of experience in multi-unit operations, a strong business acumen, and a passion for hospitality. This role offers a chance to develop strategies, lead teams, and ensure operational excellence across multiple outlets.

Qualifications

• Minimum 5 years of experience leading multi-unit F&B operations.
• Proven track record in achieving business KPIs and optimizing operational costs.
• Willingness to travel and work across different outlet locations.

Responsibilities

• Lead and manage overall F&B operations to ensure smooth and consistent execution.
• Develop business strategies to drive growth, profitability, and brand excellence.
• Oversee cost control, budgeting, inventory systems, and vendor coordination.
• Build and coach outlet leaders to achieve performance standards.
• Monitor customer experience, feedback, and service quality across all outlets.

Skills

Leadership

Business acumen

Team development

Cross-functional collaboration

Education

Bachelor’s degree in Hospitality, Business Management, or a related field

Job description

About the Challenge

Do you have a strategic mindset and a heart for hospitality? Are you passionate about building high-performing teams and scaling F&B operations across multiple brands or outlets? If you're a results-driven leader with strong business acumen in the food & beverage industry, we’d love to meet you!

As a General Manager (F&B), you will be responsible for overseeing the overall performance and growth of our F&B division, ensuring operational excellence, strong brand execution, and sustainable profitability across all outlets.

Requirements

• Bachelor’s degree in Hospitality, Business Management, or a related field
• Minimum 5 years of experience leading multi-unit F&B operations
• Proven track record in achieving business KPIs and optimizing operational costs
• Strong leadership, team development, and cross-functional collaboration skills
• Willingness to travel and work across different outlet locations

Responsibilities

• Lead and manage overall F&B operations to ensure smooth and consistent execution
• Develop business strategies to drive growth, profitability, and brand excellence
• Oversee cost control, budgeting, inventory systems, and vendor coordination
• Build and coach outlet leaders to achieve performance standards
• Monitor customer experience, feedback, and service quality across all outlets

Our Selection Procedure in a Nutshell

We keep our hiring process simple and respectful of your time—just a few conversations with our HR and leadership team. If you're ready to shape the future of our F&B brands, click ‘Apply for Position’ and let's talk!