Cost jobs in United States

• Maintain proper inventory levels, managing cost per room for supplies and labour.

• Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for employees.
• Provide mentoring, coaching, and regular feedback to help manage conflict and improve employee performance.
• Educate and train all employees in compliance with governmental and safety regulations.
• Ensure staff is properly trained and has the tools and equipment to carry out job duties.
• Promote teamwork and quality service through daily communication and coordination with other department heads.
• Assist with deep cleaning projects and/or support housekeeping staff during high volume periods.
• Ensure staff in housekeeping are cleared for annual leave and public holidays as scheduled.
• Conduct interviews, counseling, and annual performance appraisals of staff.

• Inspect all assigned suites and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas meet quality standards and guest satisfaction. Advise employees of deficiencies and instruct on corrective actions. Provide retraining as needed.
• Perform housekeeping duties such as making beds, vacuuming, and cleaning guest suites to ensure guest satisfaction.
• Respond to guest complaints and special requests, ensuring corrective actions are taken to achieve complete guest satisfaction.
• Handle special needs and requests from guests, VIPs, and repeat visitors.

• High School diploma or equivalent; plus 2 years of housekeeping experience, including supervisory training/experience.
• Good communication skills and a team-oriented mindset.

Join Crowne Plaza, one of the largest and most loved premium hotel brands worldwide. With over 420 hotels globally, Crowne Plaza offers a perfect base for business, leisure, or a combination of both. Our spaces are designed to foster, support, and celebrate meaningful connections. We excel in meetings and events, serving as a trusted partner for both domestic and international groups.

• Participate in preparing the annual departmental budget and financial plans. Monitor expenses to increase productivity.
• Maintain inventory levels, managing costs for supplies and labor.

• Manage staffing, assign work, and set performance and development goals.
• Mentor, coach, and provide feedback to staff.
• Ensure compliance with safety and governmental regulations.
• Train staff and provide necessary tools and equipment.
• Promote teamwork through communication with other departments.
• Support deep cleaning and high-volume periods.
• Manage staff leave schedules and conduct performance appraisals.

• Inspect and maintain guest areas to ensure quality and satisfaction.
• Perform housekeeping duties to meet guest expectations.
• Address guest complaints and requests promptly.
• Accommodate special guest needs and VIP requests.

• High School diploma or equivalent plus 2 years of housekeeping experience with supervisory training/experience.
• Strong communication skills and a team player attitude.

Join Crowne Plaza, a leading global hotel brand, committed to creating memorable emotional connections. Our role is to foster an environment where colleagues can make a difference and guests feel valued. If you believe you're a great fit, apply today and start your journey with us.