Service Manager jobs in United Kingdom
Service Manager
Robertson Recruitment Services
Assistant Service Manager
Oakgar Recruitment
Service Manager - MASH
Sheldon Phillips Ltd
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The Orders of St John Care Trust
Service Manager
ARNOLD CLARK AUTOMOBILES LIMITED
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Quality Assurance Service Manager
Opus People Solutions
Assistant Service Manager
Oakgar Recruitment
Program Manager Service Assurance (OSS)
Stackstudio Digital.
Technical Services Manager
Eden Brown
SEND Improvement Service Manager - Haringey - Sanctuary Personal
Sanctuary Personnel Ltd
Mechanical Technical Services Manager
Tech-People
Service Manager - Specialist Supported Living
Eden Futures
Service Manager
Job summary
A well-established security business in the Milton Keynes area is seeking an experienced Service Manager to lead their service department. You will manage a team of service engineers while ensuring excellent customer service standards. The ideal candidate will have a strong background in security systems and proven leadership skills. This role offers competitive salary and benefits, including a car allowance, and provides an opportunity to work in a supportive, family-style culture.
Benefits
Qualifications
- Experience in CCTV, intruder alarms, or a similar environment is crucial.
- Hands-on problem-solving ability is essential.
- Experience in NSI-approved or regulated security settings is required.
Responsibilities
- Lead and motivate a team of service engineers.
- Manage helpdesk and service coordination staff.
- Provide technical support both remotely and on-site.
- Ensure SLAs and KPIs are met.
- Handle escalated service issues professionally.
- Drive continuous improvement in service delivery.
Skills
- Competitive salary depending on experience
- Car allowance
- 23 days’ holiday plus bank holidays
- A business that’s big enough to cope but small enough to care
- Employee discount and benefits scheme
- Modern, stunning offices
- Friendly, supportive, family-style culture
My client is a well-established, highly respected local business within the security sector. We are seeking an experienced Service Manager to lead and develop their service department, ensuring exceptional customer high service standards.
You will take ownership of the service function, managing both on-site and off-site engineers while acting as a key technical and operational point of contact.
- Lead, manage, and motivate a team of service engineers, including those working remotely
- Managing helpdesk and service coordination staff
- Provide technical support both remotely and on-site when required
- Ensure all SLAs and KPIs are met or exceeded
- Handle escalated service issues and customer concerns professionally and efficiently
- Drive continuous improvement across service delivery and customer satisfaction
- Previous experience within security systems, CCTV, intruder alarms, or a similar environment
- Strong technical background with hands-on problem-solving ability
- Experience working within an NSI-approved or regulated security setting
- Proven people management skills with a hands-on leadership approach
- A customer-focused mindset with excellent communication skills
If you are an experienced Service Manager looking to join a respected business that truly values its people, get in touch today and email your cv to to discuss this exciting permanent opportunity.
Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of cv’s we receive daily. However, your application will be reviewed within a two day working period. If you do not hear from us within this time, you have unfortunately been unsuccessful on this occasion.
This vacancy is being advertised by M.A.S Resourcing who are acting as an employment agency / business
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.