Volvo Service Manager

Listers; Redditch; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading automotive dealership in the United Kingdom is seeking an experienced Service Manager for their Volvo dealership located in Worcestershire. You will ensure exceptional customer care and oversee the efficient operation of the service department. The successful candidate will have a strong background in vehicle service and team management, aiming to exceed customer expectations and drive departmental performance. This position offers an OTE of £55,000+ and the use of a company car.

Benefits

OTE of £55,000+

Company car

Monday - Friday working hours

Qualifications

• Experience as a Service Manager or Assistant Service Manager in the automotive industry is preferred.
• Strong leadership skills and ability to motivate a team.

Responsibilities

• Ensure efficient and profitable operation of the Service department.
• Maximise departmental performance through the sale of labour, parts, and accessories.
• Grow Workshop utilisation and efficiency.

Skills

Customer care

Team management

Sales targets achievement

Job description

Job Description

Job Introduction

We are currently recruiting for a high achieving Service Manager for our Volvo Dealership based in Worcester.

Benefits include an OTE of £55,000 + and use of a company car, the hours of work are Monday - Friday, 8am - 6pm as well as working Saturday's on a rota basis.

The aim is to deliver and exceed customer expectation and satisfaction, customer care is paramount within this role as you will be leading from the front to ensure that our customers receive the best aftersales experience.

Role and Responsibilities

• To ensure the efficient and profitable operation of the Service department
• To maximise departmental performance in line with market potentials through the sale of labour, parts and accessories
• To ensure that all manufacturers policies and procedure are adhered
• Planning, forecasting and delivering sales targets
• Managing and development of the team
• Growing Workshop utilisation and efficiency
• Exceeding Customer satisfaction
• Managing the smooth running and day to day activity of the Service Department
• Reporting directly to the Head of Business

About you

• This role would ideally suit someone who has previously worked as a Assistant Service Manager, or as an experienced Service Manager and is looking to move into a premium brand and Listers for be...