Service Manager

MUVE Healthcare Group; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare service provider in England is seeking an experienced Service Manager for Complex Supported Living services. The role involves leading and developing teams to ensure high-quality, person-centred care for adults with complex needs. Successful candidates will have a minimum of 2 years in management within supported living and a strong understanding of CQC regulations. This position offers a full-time, permanent contract and the opportunity to make a meaningful impact in the lives of individuals requiring support.

Qualifications

• Minimum 2 years experience in a management role within supported living or complex care.
• Proven experience supporting adults with complex needs, learning disabilities, autism, or mental health.
• Strong knowledge of CQC regulations and compliance standards.

Responsibilities

• Lead and manage staff teams across supported living services.
• Ensure compliance with CQC regulations and company policies.
• Oversee care planning and risk assessments.

Skills

Leadership skills

Communication skills

Problem-solving skills

Knowledge of CQC regulations

Ability to manage multiple sites

Education

Level 5 Diploma in Leadership and Management for Health & Social Care

Job description

Service Manager (Complex Supported Living)

Location: England

Salary: Competitive

Job Type: Full-time, Permanent

Are you an experienced and compassionate leader with a passion for delivering exceptional support to individuals with complex needs?

We are seeking a Service Manager to oversee our Complex Supported Living services across England, ensuring high-quality, person-centred care and operational excellence.

About Marva Group

Marva Group is a dynamic and fast-growing parent company with a diverse portfolio of healthcare businesses, including care homes, recruitment services, domiciliary care, and specialist health solutions. We are committed to delivering excellence across the healthcare continuum by empowering our subsidiary companies through strategic oversight, shared services, and a unified vision of care.

About the Role

As the Service Manager, you'll be responsible for the day-to-day management of supported living services for adults with complex needs, learning disabilities, autism, and mental health conditions.

You will lead and develop your teams, ensure compliance with CQC standards, and drive a culture of dignity, empowerment, and independence for the people we support.

Responsibilities

• Lead, motivate, and manage staff teams across supported living services.
• Ensure all services operate in line with CQC regulations and company policies.
• Oversee care planning, risk assessments, and person-centred support delivery.
• Manage service budgets and ensure financial sustainability.
• Support with recruitment, training, and staff development initiatives.
• Build positive relationships with families, professionals, and local authorities.
• Monitor quality and implement continuous improvement plans.
• Take part in on‑call management as required.

Requirements

To succeed in this role, you'll need to demonstrate:

• Minimum 2 years experience in a management role within supported living or complex care.
• Proven experience supporting adults with complex needs, learning disabilities, autism, or mental health.
• Strong knowledge of CQC regulations and compliance standards.
• Excellent leadership, communication, and problem-solving skills.
• Ability to manage multiple sites or services effectively.
• Level 5 Diploma in Leadership and Management for Health & Social Care (or willingness to work towards it).
• Full UK driving licence and access to your own vehicle.