Service Desk jobs in United Kingdom
Maintenance Helpdesk Specialist - 24/7 Contractor Ops
SSP
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IT Helpdesk Specialist – Flexible Hours & Growth
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Forticrete
Customer Service Team Leader - Hybrid & Career Growth
Forticrete
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Torbay and South Devon NHS Foundation Trust
IT Service Delivery Manager
GLF Schools
Self-Directed Support Team Leader
Lancashire County Council
Connect with headhunters to apply for similar jobsAsset & Maintenance Helpdesk Specialist
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IT Service Delivery Manager - Lead IT Teams (Schools)
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Customer Service Coordinator
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Hybrid Customer Service Coordinator
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Bristol-Based Supply Chain & Customer Service Coordinator
Travail Employment Group
Customer Experience & Service Delivery Manager (Remote)
GTT
Helpdesk & Contracts Administrator
BGIS
Hybrid Complaints Coordinator: Customer Care & Process Improvement
Metropolitan Thames Valley Housing
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Building Control Support Team Leader
Royal Borough of Windsor and Maidenhead
Customer Service Team Leader - Hybrid (Dartford/Remote)
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SC-Cleared Logistics Helpdesk Specialist - Hybrid Eligible
Experis IT
Maintenance Helpdesk Specialist - 24/7 Contractor Ops
Job summary
A leading service provider in maintenance is seeking a Maintenance Helpdesk Executive based in Birmingham. The successful applicant will assist in providing maintenance support across various divisions, manage incoming helpdesk calls, liaise with contractors, and ensure tasks are completed efficiently. Strong interpersonal and organisational skills are needed, along with intermediate knowledge of Microsoft Office. This role offers opportunities for additional income through out-of-hours services.
Qualifications
- Excellent customer service and interpersonal skills are crucial for this role.
- Intermediate knowledge of Microsoft Office packages is required.
- Attention to detail and organisational skills are essential for managing tasks.
Responsibilities
- Provide maintenance support and manage helpdesk duties.
- Liaise with contractors and ensure timely response to urgent issues.
- Monitor and report on inspections and certificates.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.