Building Control Support Team Leader

Royal Borough of Windsor and Maidenhead; Maidenhead; Hybrid; GBP 32,000 - 37,000; Full time

Job summary

A local government authority in Maidenhead is seeking a Building Control Support Team Leader. This full-time, permanent role involves leading a team of technical support officers to ensure compliance with the Building Safety Act. Responsibilities include managing quality assurance and statutory returns, financial administration, and developing customer care services. Candidates should have strong experience in Building Control, excellent administrative skills, and a collaborative approach. The position offers hybrid working, competitive benefits, and a range of employee support programs.

Benefits

32 days annual leave

Flexible working

Local Government Pension scheme

Free employee parking

Employee assistance programme

Qualifications

• Strong knowledge of Building Control processes and legislation.
• Excellent organisational skills with attention to detail.
• Ability to interpret technical drawings under pressure.

Responsibilities

• Lead and supervise Building Control support officers.
• Maintain statutory returns and oversee quality assurance.
• Manage financial administration processes.
• Develop customer care and service improvements.

Skills

Building Control experience

Administrative skills

Leadership ability

IT skills

Tools

Microsoft Office

Uniform or GIS systems

Job description

Job Description

We have an exciting opportunity for a Building Control Support Team Leader to join us! This is a full‑time, permanent role with hybrid working, and a salary of £32,962 – £36,791 per annum.

About Us

The Royal Borough of Windsor and Maidenhead (RBWM) is set in the wider county of Berkshire, one of the most economically productive and innovative areas of the country. The borough council – a unitary authority – takes pride in its exceptional team of dedicated professionals who are passionate about providing quality services to the community. RBWM is a unique borough, with huge opportunity given its proximity to London and expanding business sectors, as well as being a major cultural and tourism area which includes international attractions such as Windsor Castle, Legoland and Ascot Racecourse. Given our Royal connections, the eyes of the world are often on us and we continue to rise to the challenge.

The Role

Reporting to the Building Control Service Manager, you will lead and manage our technical support officers, ensuring the Building Control service operates efficiently, accurately, and in full compliance with the Building Safety Act and quality assurance standards. You will play a key role in developing our systems, supporting statutory returns, and contributing to the long‑term competitiveness and viability of the service.

Your Role Will Involve

• Daily management and supervision of Building Control support officers, including appraisals and training
• Maintaining statutory returns and KPIs for the Building Safety Regulator, and overseeing ISO 9001 quality assurance processes
• Managing registration and validation processes for building regulation applications, ensuring statutory targets are met
• Overseeing financial administration, including invoicing, purchase orders, reconciliation, and monitoring fees and charges
• Developing customer care and service improvements, including handling complex enquiries, complaints, FOIs, and updating website content

What We Are Looking For

• Experience in Building Control with strong knowledge of processes, legislation, and customer service
• Excellent administrative and organisational skills, with attention to accuracy and detail
• Strong leadership and supervisory ability, motivating a small team and managing workloads effectively
• Ability to interpret technical drawings and plans, and work under pressure to meet statutory deadlines
• Strong IT skills, including Microsoft Office and database systems; experience of Uniform or GIS systems desirable

What We Offer

• 32 days annual leave
• Flexible working, including a hybrid working pattern for a better work‑life balance
• Generous Local Government Pension scheme, including life cover and AVC options
• Free employee parking close to the offices
• Give As You Earn scheme
• Instant Reward Scheme to recognise innovative achievement
• Employee Assistance Programme with counselling, advice and information
• Access to discounts and deals with hundreds of retailers, including discounted gym memberships and travel deals

RBWM values a collaborative and inclusive work environment, fostering creativity and innovation in all aspects of its operations. As an equal opportunities employer, we encourage applications from all as we believe diverse talent makes us stronger. If you have a disability, are a current or former member of the armed forces, or have been part of any formal care system up to the age of 25, you will be guaranteed an interview, should you meet the minimum requirements for the role.

Interview dates: 15th January 2026

If you wish to discuss this position informally, please contact Jacqueline Barr, Building Control Service Manager on [e-mail]