offres d’emploi chez Hubspot à Grande-Bretagne

HubSpot & Business Analytics Specialist

Consultation Claims Limited (CCL)

About CCL:

CCL is a UK Claims Management Company established in 2012, specialising in advising, investigating, and representing claimants seeking redress for potential motor finance mis-selling. CCL has secured significant funding to develop a technology-driven operational platform to deliver efficient and cost-effective solutions for its customers.

Role Summary:

We are seeking a HubSpot & Business Analytics Specialist with strong technical skills to optimize our CRM and automation processes, analyze business performance, and coordinate data flows across teams. You will play a key role in refining HubSpot configurations to meet evolving business needs, supporting performance reporting, and managing cross-functional projects that involve HubSpot API integrations.

Key Responsibilities:

1. HubSpot Configuration & Automations: Customize and optimize workflows, lead-nurturing sequences, and sales pipelines in HubSpot. Ensure automations support departmental objectives and business strategies.
2. Business Analytics & Reporting: Work with teams to identify key metrics, develop dashboards, and interpret data trends. Provide insights on performance changes and resource needs.
3. Workflow Optimization: Collaborate with sales and marketing to design and improve HubSpot workflows that enhance lead management, automate tasks, and increase conversions.
4. Cross-Functional Collaboration: Partner with the development team to design and manage API integrations between HubSpot and other tools.
5. Process Improvement: Troubleshoot system issues and propose enhancements for efficiency and scalability.
6. User Support & Training: Offer ongoing support and practical training for daily HubSpot users to maximize effective usage.
7. Stakeholder Engagement: Engage and manage stakeholders effectively.

Qualifications:

• Proven HubSpot Experience: 3+ years managing HubSpot portals (Marketing Hub, Sales Hub, integrations). Skilled in designing lifecycle stages, pipelines, and workflows.
• Analytics & Reporting Skills: Ability to create dashboards, attribution models, and interpret performance data.
• Programming Knowledge: Experience with Python and/or R for data processing, automation, and API interaction. Ability to develop clean, maintainable scripts.
• Additional: Experience with AI-based solutions is a plus.
• Soft Skills: Versatile team player with strong communication skills in English, capable of coordinating across technical and business teams.

Why Join Us:

• Work in a rapidly growing business supported by significant funding.
• Collaborate with a dedicated team pioneering high-volume claims management through bespoke technology.
• Engage in diverse technical and analytical tasks with a direct impact on business outcomes.
• Enjoy competitive compensation and growth opportunities.