IT Helpdesk Specialist – Flexible Hours & Growth

REINERT Logistic GmbH & Co. KG; Manchester; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A logistics company in Manchester is seeking an IT Support Specialist to be the first point of contact for employee IT-related inquiries. The ideal candidate will have completed IT training or have practical experience in 1st level support. Responsibilities include troubleshooting technical issues, coordinating with service providers, and documenting processes. This role offers flexible working hours, a supportive team environment, and various training opportunities for career development.

Benefits

Flexible working hours

Performance-based pay

Training and development opportunities

Friendly team atmosphere

Qualifications

• Completed IT training or practical experience in 1st level support.
• Familiarity with IT support for PCs, notebooks, tablets, and smartphones.
• Strong analytical thinking skills and ability to grasp technical problems.

Responsibilities

• Act as the first point of contact for IT support.
• Assist employees with questions about IT systems.
• Coordinate warranty and service work with external providers.

Skills

IT support

Troubleshooting

Analytical thinking

Team collaboration

Flexibility

Education

IT training or practical experience in 1st level support

Tools

PCs

Notebooks

Tablets

Smartphones

Networking Technologies

Job description

A logistics company in Manchester is seeking an IT Support Specialist to be the first point of contact for employee IT-related inquiries. The ideal candidate will have completed IT training or have practical experience in 1st level support. Responsibilities include troubleshooting technical issues, coordinating with service providers, and documenting processes. This role offers flexible working hours, a supportive team environment, and various training opportunities for career development.