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Logistics Customer Service Coordinator
Resumo da oferta
A global logistics company in Worksop is seeking a Customer Service Coordinator to resolve customer queries. This role involves investigating issues, processing orders, and communicating with stakeholders. Candidates should possess customer service experience, strong communication skills, and proficiency in Microsoft Office, with SAP knowledge being a plus. The position offers a permanent contract and benefits such as pension contributions and lifestyle discounts.
Serviços
Qualificações
- Customer service experience is essential, within a Supply Chain or Logistics background would be advantageous.
- Good written and verbal communication skills.
- Experience with Microsoft Office and Warehouse Management Systems.
Responsabilidades
- Investigating and solving customer queries in a timely manner, both over the phone and through email.
- Processing, releasing and monitoring customer orders across various systems.
- Communicating with internal and external stakeholders.
Conhecimentos
Ferramentas
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.