Defence IT Service Delivery Manager – Secure Ops Lead

NCC; Bristol; Hybrid; GBP 54,000 - 68,000; Full time

Job summary

A leading defence innovation partner in Bristol seeks a Service Delivery Manager for their Defence Team. You will lead the IT Secure Operations delivery team, ensuring high service standards while collaborating with various departments. The ideal candidate has extensive experience in service delivery management, ITIL knowledge, and strong communication skills. A competitive salary ranges from £54,102 to £67,056 per annum, plus additional benefits.

Benefits

12.5% employer pension contribution

Private medical insurance

Qualifications

• Minimum 3 years' experience in Service Delivery Management or similar role.
• Proven IT knowledge leading up to Service Delivery Management.
• Experience in Security Controlled Environment.

Responsibilities

• Build, recruit, lead and motivate the IT Secure Operations delivery team.
• Design and improve service support and delivery processes.
• Manage the IT Secure Operations run budget.

Skills

Service Delivery Management

ITIL v4 foundation qualification

Strong communication skills

Team management

Vendor management skills

Job description

A leading defence innovation partner in Bristol seeks a Service Delivery Manager for their Defence Team. You will lead the IT Secure Operations delivery team, ensuring high service standards while collaborating with various departments. The ideal candidate has extensive experience in service delivery management, ITIL knowledge, and strong communication skills. A competitive salary ranges from £54,102 to £67,056 per annum, plus additional benefits.