Front Desk & Customer Experience Coordinator

Workspace Group; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A vibrant office space provider in Greater London seeks a Centre Coordinator to deliver exceptional customer service and manage reception duties. The candidate will liaise with customers, handle complaints, and organise events. Ideal for a team player with a strong customer service background and excellent communication skills. Join a company committed to fostering community and environmental responsibility, where staff are proud to work.

Qualifications

• Experience working in a strong customer-facing environment.
• Proven experience in customer care and ability to resolve customer complaints.
• Strong MS Office skills and knowledge of other basic IT packages.

Responsibilities

• Provide exceptional customer service at the reception.
• Handle customer needs and complaints efficiently.
• Organise customer events and prepare meeting rooms.
• Liaise with customers to strengthen relationships.

Skills

Customer service experience

Problem-solving

Strong MS Office skills

Excellent communication

Fluency in English

Job description

A vibrant office space provider in Greater London seeks a Centre Coordinator to deliver exceptional customer service and manage reception duties. The candidate will liaise with customers, handle complaints, and organise events. Ideal for a team player with a strong customer service background and excellent communication skills. Join a company committed to fostering community and environmental responsibility, where staff are proud to work.