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A recruitment firm in Wolverhampton is seeking a Sales & Customer Support Coordinator to provide exceptional customer service, support the sales team, and assist with IT system implementation. The ideal candidate has strong IT skills, previous customer service experience, and a creative approach to problem-solving. This full-time role offers competitive pay of £13 per hour and a supportive work environment.
Place of work Wolverhampton
Contract type Permanent - Full-time
Salary £13 per hour
Job Title: Sales & Customer Support Coordinator
Location: WV14 0LH
Salary: £13 per hour
Hours: 08:00 - 16:00, Monday to Friday
About the Role:
We are looking for an enthusiastic and IT-savvy individual to join our office team as a Sales & Customer Support Coordinator. This is an excellent opportunity for someone with a creative and dynamic approach to customer service and sales. You will play a key role in dealing with customer queries, supporting sales operations, and assisting with the implementation of a new system.
Key Responsibilities:
Providing exceptional customer service by handling queries via phone, email, and in person.
Supporting the sales team with administrative tasks and customer follow-ups.
Assisting with the implementation and use of a new IT system, ensuring smooth operation.
Managing and updating customer records accurately and efficiently.
Collaborating with colleagues to deliver creative solutions and improvements to customer service processes.
Requirements:
Strong IT skills and the ability to adapt to new systems quickly.
Excellent communication skills, both written and verbal.
A creative and problem-solving mindset.
Previous experience in customer service, sales support, or similar roles is beneficial.
A positive attitude and the ability to work well in a team.
Benefits:
Competitive hourly pay of £13 per hour.
Regular working hours with no weekends.
Opportunity to work in a creative and supportive environment.
The chance to contribute to the growth and development of the business.
If you're a proactive and tech-savvy individual with a passion for delivering great customer experiences, we'd love to hear from you. Apply today to join our team!
Job Types: Full-time, Permanent
Pay: From £13.00 per hour
Expected hours: 40 per week
Additional pay:
Performance bonus
Benefits:
Company pension
Free parking
On-site parking
Schedule:
Day shift
Monday to Friday
Experience:
Retail sales: 1 year (preferred)
Customer service: 2 years (preferred)
Food: 2 years (preferred)
Licence/Certification:
Driving Licence (preferred)
Work Location: In person
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