Sales and Customer Support Co-Ordinator

Starting Point Recruitment; Wolverhampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment firm in Wolverhampton is seeking a Sales & Customer Support Coordinator to provide exceptional customer service, support the sales team, and assist with IT system implementation. The ideal candidate has strong IT skills, previous customer service experience, and a creative approach to problem-solving. This full-time role offers competitive pay of £13 per hour and a supportive work environment.

Benefits

Company pension

Free parking

On-site parking

Performance bonus

Qualifications

• Previous experience in customer service, sales support, or similar roles is beneficial.
• Ability to adapt to new systems quickly.
• Positive attitude and the ability to work well in a team.

Responsibilities

• Providing exceptional customer service by handling queries via phone, email, and in person.
• Supporting the sales team with administrative tasks and customer follow-ups.
• Assisting with the implementation and use of a new IT system.

Skills

Strong IT skills

Excellent communication skills

Creative problem-solving mindset

Customer service experience

Job description

• / Sales and Customer Support Co-Ordinator

Sales and Customer Support Co-Ordinator

Starting Point Recruitment

Place of work Wolverhampton

Contract type Permanent - Full-time

Salary £13 per hour

Job details

Job description, work day and responsibilities

Job Title: Sales & Customer Support Coordinator
Location: WV14 0LH
Salary: £13 per hour
Hours: 08:00 - 16:00, Monday to Friday

About the Role:
We are looking for an enthusiastic and IT-savvy individual to join our office team as a Sales & Customer Support Coordinator. This is an excellent opportunity for someone with a creative and dynamic approach to customer service and sales. You will play a key role in dealing with customer queries, supporting sales operations, and assisting with the implementation of a new system.

Key Responsibilities:

Providing exceptional customer service by handling queries via phone, email, and in person.
Supporting the sales team with administrative tasks and customer follow-ups.
Assisting with the implementation and use of a new IT system, ensuring smooth operation.
Managing and updating customer records accurately and efficiently.
Collaborating with colleagues to deliver creative solutions and improvements to customer service processes.
Requirements:

Strong IT skills and the ability to adapt to new systems quickly.
Excellent communication skills, both written and verbal.
A creative and problem-solving mindset.
Previous experience in customer service, sales support, or similar roles is beneficial.
A positive attitude and the ability to work well in a team.
Benefits:

Competitive hourly pay of £13 per hour.
Regular working hours with no weekends.
Opportunity to work in a creative and supportive environment.
The chance to contribute to the growth and development of the business.
If you're a proactive and tech-savvy individual with a passion for delivering great customer experiences, we'd love to hear from you. Apply today to join our team!

Job Types: Full-time, Permanent

Pay: From £13.00 per hour

Expected hours: 40 per week

Additional pay:
Performance bonus

Benefits:
Company pension
Free parking
On-site parking

Schedule:
Day shift
Monday to Friday
Experience:


Retail sales: 1 year (preferred)
Customer service: 2 years (preferred)
Food: 2 years (preferred)
Licence/Certification:


Driving Licence (preferred)
Work Location: In person